Jobs at Rocket Money

• Design and build dimensional models that scale (we use dbt + BigQuery)

Translate ambiguous business questions into dimensions, facts, and grain decisions that hold up as the business changes
Make tradeoffs between normalization, performance, and usability, and document the reasoning behind them
Reduce technical debt in the dbt project: model layering, naming and testing standards, macro reuse, and incremental strategy

• Partner semi-embedded with operations and customer support management teams to own complex analytic work end-to-end: framing questions, defining measurement, and delivering narratives that influence roadmap decisions with a clear point of view grounded in evidence.
• Build trusted relationships with operations leadership and relevant cross-functional partners, ...

• Own day-to-day business operations for FBO, HYSA and new features for these products
• Monitor product health, risks, and operational KPIs; identify trends and propose improvements.

• Triage incoming fraud and AML alerts quickly and accurately, separating real risk from noise and prioritizing by member impact and potential loss
• Own the day-to-day health of our alert and case queues: timeliness, quality, and clear, well-documented dispositions

• Build a deep understanding of our members' financial lives, goals, and unmet needs through customer research, behavioral data, and market insights
• Define who we're building for first, why they'll choose Rocket Money, and how the product fits into their broader financial journey

Join Rocket Money's Talent Network!

• Build accessible, reusable components. Contribute to our shared React Native and web component libraries with a focus on quality, usability, and accessibility from the start.
• Help evolve our design system foundations. Work on components, tokens, patterns, documentation, and tooling that make it easier for product teams to build consistent user experiences.

• Help our users get the most from Rocket Money by ensuring we can reliably connect and ingest their financial information.
• Work in a cross-functional team of engineers, product managers, and designers to implement and support high-scale integrations.

• Build, evolve, and operate the Capabilities Engine as a core platform for agentic product behavior.
• Design abstractions that make capabilities easy for agents and methods to discover, invoke, compose, observe, and improve.

• Maintain accurate, informative reporting on company performance, including recurring metric reviews and KPIs, while identifying opportunities to automate metric review and report-out workflows so timely, decision-useful insights reach the right stakeholders.
• Partner with the Data team and business stakeholders to build meaningful systems that will answ...

• Building and improving the reliability and resiliency of our systems and services
• Establishing SLIs, SLOs, and error budgets for our most critical services and user journeys, and reviewing them regularly with the teams that own them

• Make key decisions for the future of our banking and investment systems that balance technical concerns with business concerns.
• Build user interfaces using React and build back-ends in Node & GraphQL.

• Drive TV Channel Performance: Own day-to-day media buying, optimizations, pacing, and post-buy analysis across Linear and Streaming TV, ensuring we consistently hit CPA, CAC, and ROAS targets.
• Optimize Spend For Efficiency and Impact: Identify high-potential pockets, apply repeatable playbooks, and scale winning tactics across networks and publishers.

• Partner closely with attorneys and cross-functional stakeholders to translate legal, compliance, and regulatory requirements into scalable business processes and operational workflows.
• Lead and coordinate legal team initiatives across Product, Marketing, Operations, Engineering, and other business functions.

• Lead the architecture and development of complex AI and ML powered features across Rocket Money's product suite, proactively identifying technical challenges before they become issues.
• Design, implement, and maintain robust evaluation frameworks. You ensure that ML/AI systems can be constantly improved and create frameworks so that others can do the same.

• Help the development and execution of Rocket Money’s creative testing roadmap, driving scale and efficiency across both digital and offline channels.
• Collaborate closely with the creative team to design, implement, and optimize creative experiments. You will recommend testing approaches, monitor performance, analyze results, and translate insights into clear creative direction that continuously elevates the team's output.

• Build and ship Premium management features across Stripe, in-app purchases (Apple IAP / Google IAP), credit card payment flows, and post-purchase lifecycle management.
• Own projects end-to-end: problem definition, technical design, implementation, rollout, and ongoing reliability.

• Own integrated production end-to-end — from concept through delivery, building effective direct-response ads for social media channels, digital platforms, and broadcast
• Shoot, direct, and produce original footage — you're comfortable on set and across all stages of production from pre to post