Jobs at The Bancorp

• Drives strategic planning and execution by partnering with the Technology leadership team to define annual and multi-year priorities, translate objectives into initiatives and milestones, and track progress against measurable outcomes.
• Manages the operating rhythm by organizing leadership meetings, business reviews, steering comm...

• Design, implement, support, and optimize enterprise infrastructure spanning Windows Server, VMware virtualization, storage, and cloud platforms including AWS and Azure.
• Strengthen identity, security, and resiliency across Active Directory and Microsoft Entra through modern authentication technologies, infrastructure hardening, and disaster recovery planning.

• Owns the enterprise AI and intelligent automation strategy, roadmap, and operating model in alignment with business priorities, risk appetite, regulatory expectations, and enterprise transformation objectives.
• Leads prioritization of AI-enabled automation opportunities through intake governance, feasibil...

• Translates partner needs into actionable product requirements and internal deliverables.
• Supports sales and partner development efforts by advising on new lending product constructs and serving as a subject matter expert on product capabilities, structures, and bank requirements.

• Serves as both the initial point of contact and second-level support for end-user requests received through multiple engagement channels, including incoming phone calls, chat, email, web portal, walk-up support, and ITSM tools such as ServiceNow.
• Responds to, evaluates, and processes individual or large-scale escalations through defined pro...

• Program Governance and Oversight

Ensures embedded finance programs operate in compliance with AML/BSA, KYC/CIP, fraud, consumer protection, and payments regulations.
Establishes and maintains effective oversight practices, controls, and monitoring frameworks.
Maintains documentation, procedures, and governance materials supporting regulatory expectations.
Reviews and approves process enhancements that strengthen risk posture and operational effectiveness.

• Manages teams responsible for reviewing, mapping, and analyzing data provided to the Bank from third parties. Leads cross-functional implementation efforts across IT, Fraud, FCRM, Compliance, Audit, Operations, and processor partners to ensure successful data onboarding and system integration.
• Establishes raw data requirements necessary to operate the bank’s programs compliantly and effi...

• Risk Operations Execution

Leads transaction monitoring, fraud detection, investigations, and exception handling.
Manages operational risk workflows across onboarding, steady-state operations, and product launches.
Ensures consistent execution of risk controls across embedded finance programs.
Maintains SLAs and operational procedures supporting risk activities.

• Owns data labeling and quality control for internal datasets used across fraud, AML, compliance, and partner analytics.
• Creates and manages parameter mapping tools (e.g., Sotera program mapping) to support scalable alerting, spend controls, and exception handling.

• Creates new Extraction, Transformation, and Loading (ETL) packages to achieve data integration between various source and destination systems including the Anti Money Laundering system Actimize.
• Tests and debugs code using departmental standards and protocols prior to elevation.

• Leads the design and architecture of enterprise AI solutions, integrating machine learning, NLP, and cognitive services into automation platforms.
• Defines scalable frameworks and standards for AI-enabled automation, ensuring alignment with enterprise architecture and governance requirements.

• Design, implement, support, and optimize enterprise infrastructure spanning Windows Server, VMware virtualization, storage, and cloud platforms including AWS and Azure.
• Strengthen identity, security, and resiliency across Active Directory and Microsoft Entra through modern authentication technologies, infrastructure hardening, and disaster recovery planning.

• API Architecture & Integration Delivery

Designs, develops, and maintains RESTful and GraphQL APIs for financial services integration
Builds middleware solutions enabling connectivity across payment gateways, processors, and banking partners
Develops developer-friendly SDKs (Python, Java, Node.js) to accelerate partner integrations
Maintains comprehensive API documentation using Swagger/OpenAPI standards

• Business Development & Pipeline Creation

Drives new partner acquisition across fintechs, marketplaces, and enterprise brands pursuing embedded finance strategies.
Proactively builds and manages a high-value pipeline through outbound prospecting, industry networks, and strategic partnerships.
Identifies and prioritizes high-impact opportunities aligned with the bank’s growth strategy.

• Executive Ownership of GPP - Provides end-to-end executive ownership of the Global Payments Platform (GPP), ensuring reliable, compliant, and scalable processing across ACH, Wire, RTP, FedNow, and future payment rails.
• Application Lifecycle & Production Oversight - Oversees the full application lifecycle, inc...

• Establishes program structure, governance, and delivery roadmaps aligned to strategic priorities.
• Develops and manages project budgets, forecasts, ROI analysis, and resource plans.

• Identifies, assesses, and manages risks and issues to ensure the success of the project.
• Collaborates with partners, processors, technology partners and internal stakeholder departments. Develops detailed project requirements based upon project scope and oversees project through the entire lifecycle of implementation.

• Conducts financial forensic investigations on AML (Anti-Money Laundering) cases involving complex transaction patterns, including those derived from internal escalations, referrals from business lines, law enforcement requests, and department intelligence.
• Determines and pursues the best investigative approach for each unique case, ensuring material ...

• Assists with ad hoc project needs (e.g., meeting notes, follow-ups, ticket intake, status tracking, light research).
• Helps draft or updates simple partner-facing materials and internal process docs.