ServiceDock careers

ServiceDock is a customer experience management platform for multi-location businesses like retail chains, franchises and restaurant groups.

We are transforming the way these businesses interact with consumers by connecting individual outlets with local customers via messaging apps and other digital channels. We have started with a feedback solution but our vision extends to a much wider range of customer and even internal interactions.

The value adds to our target customers include:
- improved consistency of customer experience across the chain, which drives loyalty and customer advocacy;
- the generation of clear and actionable customer insights at both outlet and chainwide level;
- the ability to compete with e-commerce players in terms of digital customer experience but on a localised basis.

We are the first team bringing customer experience and service for multi-location businesses together in one seamless platform. If you would like to learn more please get in touch!