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Capturing B2B client experience that predicts and prevents revenue loss1-10 Employees
  • B2B
  • Early Stage
    Startup in initial stages
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Capturing B2B client experience that predicts and prevents revenue loss
Selling and Account management teams in commodity markets rely on strong customer relationships to drive business. Not having a way to measure those relationships on a 1:1 basis across the organization creates high churn rates due to blind spots in relationships. Lowering churn by a couple base points drives growth for companies in commodity markets. Satisfaction Surveys and NPS scores are very generic and don't provide actionable insights.

With salesEQUITY Users (Sales Exec) create and issues an industry-based survey to their client. Surveys are scored into 4 categories and measured against other industry data points. Users then provide an assessment of the relationship which then unlocks a detailed breakdown of the relationship into 6 actionable categories. Our BI reporting engine highlights clients at risk and who are best positioned for selling opportunities as will as allow users to create custom data insights.
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