Nicole Wegman, founder of Ring Concierge, has strategically utilized social media to disrupt the historically close-knit, male-dominated diamond industry to create a jewelry business for women by women.
Who We AreRing Concierge is a rapidly growing, female-founded fine jewelry company specializing in custom engagement rings and fine jewelry. We’re seeking an experienced, detail-oriented Product Development Manager to drive our development process from concept through launch.
Own the relationship with our external Customer Care vendor, managing day-to-day performance, coaching, and accountability to our service standards and KPIs
Act as the first line of escalation for complex customer situations, determining appropriate resolutions before looping in senior leadership or other internal teams