Re:amaze careers

Reamaze is a helpdesk and customer messaging platform designed for web based businesses. Designed from the ground up to fit the specific needs of agile businesses, Re:amaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, SMS, voice, live chat, and FAQ knowledge bases. Re:amaze is the modern support app made for modern teams.

Features

Email, Facebook, Twitter, Instagram support
SMS and MMS support
Integrated Chat
Automatically message customers using triggers
Live dashboard for real time customer monitoring
Automatic Customer Satisfaction Surveys
External and internal FAQs
Multi-brand management
Simple CRM
Team collaboration and staff notes
Automated workflows
Robust and flexible notifications
Automatic collision detection
Customizable notifications, tags, and filters
Response templates
Autoresponders
Roles and permissions
Volume, response time, and staff reports
iOS and Android apps