Jobs at Pet Circle

• Manage end-to-end in-house Studio ecommerce (product and lifestyle) production workflow, team management, monthly budgeting and reporting, leading department projects and managing outsource teams
• Produce all in-house, outsourced and agency-support creative content and campaign shoots, including sourcing creative talent, running PPM and all post-production.

• Operating our Crown Joystick High Reach Forklifts
• RF Scanning

• Providing onsite IT support for the Eastern Creek Fulfilment Centre, across Windows PC's for the general end user, to Linux OS for the warehouse's operational devices.
• Ensuring all tickets are logged are documented.

• Creation of the Merchandise Budget, working closely with the category managers to ensure it is aligned to objectives as directed by the VP of Merchandise and VP of Inventory & Planning.
• Monitor weekly performance metrics and current trends to identify risks and opportunities, working with your team to develop strategies to then mitigate or optimise

• Deliver best-in-class customer service in a high-volume and complex contact centre environment. You will be predominantly phone-based and email response. You will handle inbound and outbound customer contacts ranging from delivery and how-to-order enquiries.
• Handle all customer queries with the goal of providing an efficient and effective resolution (o...

• Leading the creation of our product strategies, laying out the paths for the implementation of our vision. Operate with a lean team in a flat organisational structure, and able to be as hand-on in our Product Development processes as necessary.
• Build a deep understanding of our customers, products and industry, continuously interacting wi...

At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together.

Over the past ten years, we’ve scaled to become one of Australia's Top 5 eCommerce companies and the No.

• Write feeds to collect data from external systems
• Write transforms to process data into more information-rich data models

• Research and identify innovative food, health products, habitat solutions, and enrichment accessories for specialty species.
• Evaluate potential suppliers and manufacturers based on quality, pricing, reliability, and ethical production standards.

• Operating our Crown Joystick High Reach Forklifts
• RF Scanning

• Lead by example with the team and motivates not just through words but actions
• Ensure that staff are adhering to all safety and Work Health and Safety (WHS) policies

Pet Circle is Australia’s fastest growing pet eCommerce retailer. We service customers across all states to deliver their pet needs straight to their door!

• Outbound: picking /packing/dispatching orders to set KPIs
• Inbound: receiving, replenishment and put away

• Operating our Crown Joystick High Reach Forklifts
• Wrapping pallets and conducting quality checks