Ovation careers

Ovation is an actionable guest feedback platform that actually drives revenue for multi-unit restaurants around the country. (Nextbite, Domino’s, El Pollo Loco, Halal Guys, Sticky’s, Mo’ Bettahs, etc)

It uses a 2-question frictionless SMS-based survey across all ordering channels (up to 24% adoption rate) that gets
- happy people to leave 5-star reviews and come back with text marketing,
- unhappy people to share privately what went wrong so you can easily resolve any concerns instantly, and
- powerful tools to discover trends across all your locations.

Ovation customers have gotten 16x more resolutions with unhappy customers, 7x more 5-star reviews, and $2,700 more a month per location in revenue.

Here’s a 2 min overview: go.ovationup.com/ovation-2-min-demo-video