Jobs at One

• US remote
• Design, build, and maintain production grade Angular applications used in customer facing platforms

• Build strong trustful relationships with prospects, customers, and implementation partners
• Build realistic implementation estimates

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams and external clients.
• Work closely with our Sales Engineering and Sales teams to understand Client requirements and provide technical support.

• Develop, and maintain database solutions and data warehouse architectures using MSSQL 2019/2022 and MySQL 8.
• Collaborate with stakeholders to gather requirements and understand business needs for data storage and processing.

Department: Research & Development

Overview

The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the trans...

• Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions)
• Manage user provisioning, extensions, call flows, auto attendants, and hunt groups

• As a manager, you will lead and oversee several global teams comprising of professionals, including software engineers and leverage the use of Agentic AI in the development process. Your role will involve coordinating team efforts, ensuring high-quality outputs, and fostering a collaborative environment to drive innovation, quality and efficiency.

• Manage complex calendars aligned to product development cycles (roadmaps, releases, and sprints).
• Prioritize meetings based on delivery milestones, launches, and executive priorities.

• Serve as the subject matter expert on technical partner integration solutions for PremiumPay and ClaimsPay.
• Lead core system integration projects, including environment configuration and API contract communication.

• As a manager, you will lead and oversee several global teams comprising of professionals, including software engineers and leverage the use of Agentic AI in the development process. Your role will involve coordinating team efforts, ensuring high-quality outputs, and fostering a collaborative environment to drive innovation, quality and efficiency.

• Analyze new client opportunity by identifying synergies with our vendor network, building out revenue projections and supporting the Sales Team with client-facing presentations
• Build automated reporting tools, dashboards, presentations and conduct ad hoc analysis to deliver business insights

• Design, develop, and maintain Power BI/Superset reports and dashboards.
• Collaborate with stakeholders to gather requirements and understand business needs.