Jobs at Laka

Laka is a community of cyclists who protect each other's bikes for the true cost of insurance. Every month our members only pay for the actual damages but their maximum price is capped at market rate. Instead of keeping hefty margins, our customers know they will always get the best price. Insurance that just works. Cycling is just the beginning. Join us on our journey to bring Laka to the world.

Marketing

Lifecycle and Website Marketing Manager (Retail)

NewPosted 3 days ago

Lifecycle and Website Marketing Manager (Retail)

Lifecycle Marketing

Develop lifecycle stages based on customer data (e.g., new sign-up, conversion, retention, win-back) and design campaigns for each stage.
Execute CRM campaigns to drive activation, engagement, retention, and upsell or cross-sell opportunities
Be accountable for our essential transactional customer communications
Personalise messaging based on customer segmentation

London • Amsterdam • Bristol

Marketing

Marketing Manager (Partnerships)

NewPosted 5 days ago

Marketing Manager (Partnerships)

Craft and execute marketing plans for strategic partnerships, including:
Launch strategies: Drive successful go-to-market plans through PR, landing pages, and onboarding flows.

London • Amsterdam • Bristol

Sales

Customer Success Specialist (Dutch and English speaking)

NewPosted 1 week ago

Customer Success Specialist (Dutch and English speaking)

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email
Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc)

London

Sales

Customer Success Specialist (Dutch and English speaking)

NewPosted 1 week ago

Customer Success Specialist (Dutch and English speaking)

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email
Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc)

Bristol

Sales

Customer Success Specialist (Dutch and English speaking)

NewPosted 1 week ago

Customer Success Specialist (Dutch and English speaking)

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email
Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc)

Amsterdam