Jobs at Kong - Page 2

• 8+ years of relevant within professional services/support or other custom facing hands on technical role
• Hands-on implementation experience with API gateway and/or API integrations in customer environments

• Work with the Product management team to identify and implement enhancements.
• Propose and Implement POCs and prototypes for networking software in rust

Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply.

• Growing Kong's presence and footprint in Enterprise accounts in the Central United States
• Driving a highly performant and highly accountable culture to achieve and exceed sales goals

• Implement and maintain microservices and APIs that power the Konnect Dev Portal. Examples include Developer Portal configuration, API catalogs, Markdown and OAS documentation solutions, API authentication configuration, metering, and subscription services.
• Design and implement solutions to technical problems of moderate complexity.

• Build and lead a high-performing team of product marketers responsible for Kong’s runtime products
• Lead positioning and messaging efforts with the team to differentiate Kong’s offerings within the larger market

• You will use all of Kong’s runtime products! You will become a “hands on keyboard” Kong product and platform expert
• Become an AI and API subject matter expert and communicate that expertise to the market via technical content

• Onboard new customers while validating and identifying customer needs, key project timelines, potential challenges and risk factors.
• Understand, advocate and document the customer’s use case, architecture and roadmap.

• Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes
• Defining what ‘good’ looks like in terms of adoption plans, post-sales engagement, what is recommended and why

• Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes
• Defining what ‘good’ looks like in terms of adoption plans, post-sales engagement, what is recommended and why

• Onboard new customers while validating and identifying customer needs, key project timelines, potential challenges and risk factors.
• Understand, advocate and document the customer’s use case, architecture and roadmap.

Are you ready to power the World's connections?
About the role:
Kong is seeking a Sales Leader to help us build and grow the Kong API platform and our Enterprise Territory Sales Team across the US.

• Great understanding of Vue, Nuxt, TypeScript and design principles.
• Attention to detail for pixel perfection and UX.

Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply.

• Taking full ownership of your business, strategy, opportunities, pipeline, and revenue net new Enterprise accounts in the Northeast.- Understanding customer’s business requirements and aligning Kong solutions that will add value and help them achieve their business objectives- Providing account leadership and direction in the pre- and post-sales process and contributing to analysis on wins/losses- Effectively managing and leveraging Cross-functional relationships with SE, SDR, Operations, Marketing, Product, Legal, etc.- Fostering and Encouraging partnership with the Channel, Cloud Providers, Systems Integrators, ISVs, etc.- Building large ecosystem-based sales campaigns- Embracing the sales process with attention to detail- Operating with a high standard of excellence- Meeting Customers and Partners on-site and remotely, as well as attending events, trade shows, etc. WHAT YOU'LL BRING

• Work across SQL data warehouses (Snowflake and Bigquery), Tableau, Google Sheets, and Google Slides depending on the nature of the analysis and reporting. We use ETL and reverse ETL technologies to update our CRM and data warehouses and organise data transformations with DBT.
• Create, maintain, analyse, and present reports, metrics, and dashboards across all levels and r...

• Serve as a trusted advisor and business partner to Kong’s Americas sales team
• Support our ANZ sales team as needed

• Troubleshooting and resolving issues: Identifying and addressing technical issues, such as performance bottlenecks or system failures, to minimize downtime and maintain service continuity.
• Automation and scripting: Developing and implementing automation scripts and tools to streamline operational tasks, improve efficiency, and enhance scalability.

• Create, nurture, and manage positive relationships with industry analysts, serving as a key, centralized contact point and connector.
• Work with designated product marketing managers and product teams to execute an AR program that influences, educates, and secures endorsements from leading analysts in our most important topic areas.

• Accountability for the services utilization and revenue targets while holding self and Kong to a high standard of customer experience
• Lead an organization responsible for deliberate and material influencing of customer adoption and consumption of services