Kanari careers

Kanari is a suite of survey and analytics tools that are being developed from the ground up to help brands measure and actively manage the customer experience. Our survey module allows companies to build smart surveys to collect feedback, suggestions or complaints in real time through SMS, QR codes, email, tablets or native mobile/web experiences. On the backend, Kanari leverages advanced text analytics, enterprise dashboards and automated reporting tools, which CX managers use to study survey results, generate valuable operational insights and receive scheduled email reports on the data being collected. Kanari’s Case Management module ensures that all negative feedback is tracked and the customer feedback loop is closed in a timely fashion. Finally, Kanari’s capabilities are further extended via its ability to integrate with CRM, ERP and other enterprise systems.