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Actively Hiring

The global leader in customer engagement cloud software5000+ Employees

B2B
Public Stage
Publicly traded company
Top Investors
This company has received a significant amount of investment from top investors
YC Funded
Startup funded by Y Combinator

Jobs at Freshworks

Freshdesk is one of the world's fastest growing SaaS companies in the customer management space with more than 100,000 customers in 140 customers. Freshdesk is backed by Accel Partners, Tiger Global, Google Capital and Sequoia Capital and has raised a total of $149MM since inception. Tremendous high-growth opportunity for an energetic, committed sales professionals.

Sales

Lead - Solutions Engineer (Verticals)

NewPosted 6 days ago

Lead - Solutions Engineer (Verticals)

Serve as a dedicated Solution Engineering partner to our SLED, Higher Education, and Manufacturing sales teams, developing a strong understanding of the unique needs, buying environments, and business challenges within these industries.
Collaborate with customers to identify and address their most critical business, operational, a...

In office • California

$136k – $168k

Marketing

Senior Product Marketing Manager, Freshservice

NewPosted 3 weeks ago

Senior Product Marketing Manager, Freshservice

Own the go-to-market strategy for Freshservice's flagship ITSM and Enterprise Service Management (ESM) products.
Craft compelling messaging and positioning that helps customers understand why Freshservice wins.

In office • Boston

$180k – $222k

Engineering

Sr. Solution Architect (SA)

NewPosted 3 weeks ago

Sr. Solution Architect (SA)

Act as the senior technical leader in the Americas FPS team
Collaborate with Sales, Solution Engineering, Product/Engineering, Support and other Customer Success functions to improve internal process efficiencies toward improved customer adoption

In office • California

$115k – $166k

Sales

Lead Customer Success Engineer

NewPosted 1 month ago

Lead Customer Success Engineer

Conduct workflow audits, discovery sessions, operational assessments, and stakeholder workshops to understand customer requirements and identify improvement opportunities.
Participate in webinars, customer communities, advisory boards, executive roundtables, and thought leadership initiatives.

In office • California

$139k – $170k

Sales

Principal Customer Success Engineer

NewPosted 1 month ago

Principal Customer Success Engineer

Conduct workflow audits, discovery sessions, operational assessments, and stakeholder workshops to understand customer requirements and identify improvement opportunities.
Participate in webinars, customer communities, advisory boards, executive roundtables, and thought leadership initiatives.

Remote only • Everywhere

$150k – $185k

Engineering

Principal AI Solutions Engineer

NewPosted 2 months ago

Principal AI Solutions Engineer

Serve as the North America AI subject matter expert for Freshservice, partnering with Sales, Solutions Engineering, Customer Success, Product, and Marketing teams to drive AI revenue growth and customer outcomes.
Lead AI advisory engagements with enterprise customers, facilitating executive workshops, disco...

In office • California

$158k – $195k

Designer

Lead eLearning Designer - Technical Sales Enablement

NewPosted 2 months ago

Lead eLearning Designer - Technical Sales Enablement

Technical Sales Enablement: Design and build technical eLearning certifications to ensure our Solution Engineers, Professional Services, and Channel Sales teams are prepared to sell, demo, and implement our products.
Digital Technical Training: Develop interactive eLearning modules, simulations, and knowledge ...

In office • Boston

$110k – $142k

Sales

Solutions Engineer (Remote)

NewPosted 2 months ago

Solutions Engineer (Remote)

Technical Discovery: Partner with AEs to conduct deep-dive discovery sessions, identifying prospect pain points in procurement, AP workflows, and inventory management.
Product Demonstrations: Deliver compelling, tailored demonstrations of the Field Materials platform, specifically showcasing our AI capabilities and bi-directional ERP integrations.

Remote only • San Francisco, California