Jobs at Freshworks

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees.

• Engage, Discover & Drive Results: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets.
• Execute the Sales Process: Lead the full sales cycle from prospecting through negotiation and close while meeting or exceeding revenue goals.

• Engage, Discover & Drive Results: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets.
• Execute the Sales Process: Lead the full sales cycle from prospecting through negotiation and close while meeting or exceeding revenue goals.

• Own and Grow Your Portfolio: Manage an approximately $5M ARR book of Mid-Market and Commercial customers, driving expansion while maintaining strong customer relationships.
• Drive Expansion Revenue: Identify new use cases, lead discovery conversations, build compelling business cases, and close opportunities ranging from smaller add-ons to six-figure expansion deals.

• Own the Full Sales Cycle: Manage opportunities from prospecting and discovery through solution development, negotiation, and close, consistently driving new business revenue.
• Build and Convert Pipeline: Proactively identify and engage prospective customers, develop new business opportunities, and leverage internal resources to build a healthy, qualified pipeline.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees.

• Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools
• Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling

• Own your business. Take ownership of a portfolio of mid-market customers, driving revenue through renewals, upsells, and cross-sells while consistently working toward ambitious sales targets.
• Find the next big opportunity. Go beyond the initial sale to uncover new use cases, expand into additional teams, and identify opportunities to grow customer relationships.

• Own a portfolio of approximately 30-35 Key and Enterprise customers representing $5M-$7M in ARR.
• Build trusted relationships with business, technical, and executive stakeholders

• Serve as a trusted advisor to CIOs, CTOs, business executives, and senior technical stakeholders, connecting technology decisions to business outcomes.
• Lead discovery and solution architecture engagements, translating customer objectives into scalable technical designs and implementation strategies.

• Serve as a dedicated Solution Engineering partner to our SLED, Higher Education, and Manufacturing sales teams, developing a strong understanding of the unique needs, buying environments, and business challenges within these industries.
• Collaborate with customers to identify and address their most critical business, operational, a...

• Act as the senior technical leader in the Americas FPS team
• Collaborate with Sales, Solution Engineering, Product/Engineering, Support and other Customer Success functions to improve internal process efficiencies toward improved customer adoption

• Technical Sales Enablement: Design and build technical eLearning certifications to ensure our Solution Engineers, Professional Services, and Channel Sales teams are prepared to sell, demo, and implement our products.
• Digital Technical Training: Develop interactive eLearning modules, simulations, and knowledge ...

• Technical Discovery: Partner with AEs to conduct deep-dive discovery sessions, identifying prospect pain points in procurement, AP workflows, and inventory management.
• Product Demonstrations: Deliver compelling, tailored demonstrations of the Field Materials platform, specifically showcasing our AI capabilities and bi-directional ERP integrations.

• You are excited about startups and new products
• You enjoy building systems from the ground up

• You are excited about startups and new products
• You enjoy building systems from the ground up