Frame AI company logo
Measurement on every interaction in every channel, integrated calls-to-action on every insight1-10 Employees
  • B2B
  • Early Stage
    Startup in initial stages
  • Top Investors
    This company has received a significant amount of investment from top investors
Website
Location
Company size
1-10 people
Total raised
$10.9M
Company type
Early StageStartup
Markets
Business ProductivityArtificial IntelligenceCustomer ServiceChatCustomer Support ToolsCustomer Experience
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Frame AI careers

Measurement on every interaction in every channel, integrated calls-to-action on every insight
Frame AI is the customer feedback intelligence engine powers winning customer experience. With Frame AI, CX leaders can illuminate and address blind spots in the customer experience. Frame AI automatically and consistently measures sentiment, effort, and custom KPIs on every customer interaction across every channel, so it’s easy to identify what makes or breaks your customer experience and activate needle-moving feedback when and where it matters most. Frame AI customers see a 31% increase in customer satisfaction, a 22% reduction in customer effort, and a 17% reduction in the annual cost of service across all channels.

Companies like Fastly, NVIDIA, and Oscar Health trust Frame AI to measure millions of customer interactions and manage enterprise customer feedback loops. Frame AI investors include FirstMark Capital, Greycroft, and G20.
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Jesse St.Charles
Avatar for Jesse St.Charles
Data @Frame.ai. Aspiring Human. Definitely not a robot. ┗┃・ ■ ・┃┛
John Gu
Avatar for John Gu
MEng Computer Science MIT, Quantitative Research @ AlphaSimplex and Citadel, Portfolio Manager @ Tower Research Capital, Founder @ frame.ai
Brandon Reiss
Avatar for Brandon Reiss
co-founder / head of engineering @ frame.ai | skilled developer, manager, & leader | BA/MS New York University | AWS, Java, Python, data analysis, C++, AI/ML
George B. Davis
Avatar for George B. Davis
Carnegie Mellon SCS PhD, Founder @ Automated Trading Firm -> Head of Adaptive Learning @Knewton -> Founder @Frame.ai
Total raised

$10.9M

Funded over

2 rounds

Latest round

Series B (Dec 2022)

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