Jobs at ForgeRock - Page 2

• Collaborate with Brand, Content, and Product Marketing to shape Ping's first impressions and customer journey, and develop design treatments and style guides for multi-channel assets.
• Participate in strategic brainstorming, campaign development, and creative execution, designing presentations that maintain a strategic thread from concept to execution.

• Develop authentication related binaries: Design, develop, and maintain a PAM module and other binaries written in C for Linux/Unix systems.
• Maintain Binary Packages: Package and maintain the binaries for various Linux distributions, including Ubuntu, Redhat, and others.

• Design and develop APIs and scalable microservices for the AWS cloud using Java
• Work with product managers, architects, and other stakeholders to deliver product capabilities

• Specialise in at least two of our product practices, develop advanced knowledge and serve as SME for our customers.
• Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times.

• Establish and track key performance metrics used to assess product performance, including financial performance, product usage and adoption, and market research
• Work with cross-functional stakeholders to collect data and product ongoing product related reporting packages

• Strategic Demand Generation Leadership:

Develop and execute a comprehensive global demand generation strategy aligned with Ping Identity's business objectives and revenue targets.
Own the unified strategies & execution across multiple channels of demand generation - field marketing, channel marketing, and digital marketing.
Influence & partner on campaign strategy and design. Own global campaign execution in the field.
Drive innovative demand generation strategies such as ABM.
Oversee all aspects of the demand generation funnel, from lead generation to qualification and pipeline creation.
Engage in customer expansion motions by developing programs aligned with the customer lifecycle, generating pipeline and creating interest

• Be responsible for coaching and mentoring a team of Support Account Managers
• Develop growth plans for your direct reports to drive continuous improvement and development

• Conduct key pricing and discounting analytics to determine product portfolio performance and recommend key actions to improve financial performance
• Analyze various financial and operational metrics to measure the effectiveness of the product portfolio from a go-to-market and customer adoption perspective. Identify key trends, root causes, and action plans. Drive follow up and closure of action plans. Analyze growth trends identifying value capture opportunities

• Administer all aspects of the employee lifecycle, including onboarding, offboarding, and performance management processes
• Maintain accurate employee records and ensure compliance with all relevant regulations and company policies including maintaining strict confidentiality

• Routing, reassigning, and/or following up with unassigned leads.
• Identifying additional potential leads in key accounts, profiling customers, and enriching our prospect account information, both proactive and reactive.

• Be the revenue and growth engine for Ping Identity, by delivering revenue targets within the Americas region.
• Provide visionary leadership to the Americas sales team, fostering a high-performance culture that drives results and exceeds revenue targets.

• Outcomes and Advocacy Develop and maintain a deep understanding of ‘what success looks like’ to your customers, from high level business objectives down to specific success metrics.
• Build up an in-depth knowledge of your customers partner, organizational and technical landscape, to proactively maximize value and innovation from IAM initiatives, whilst removing friction and risk

• Lead UX strategy by developing and executing the UX strategy for the web-based projects, aligning design solutions with business objectives and user needs.
• Create flow diagrams, wireframes, and high-fidelity mockups that are easily understood by all stakeholders involved in the project.

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proofs of concept, and RFx responses
• Be the go-to technical expert on solutions for customers, partners, and internal teams

• Design, develop, and implement incident response playbooks
• Perform incident response

• Work with the Data Scientist, Product Manager, and Engineering team to develop and validate advanced analytic techniques for security products.
• Work with customer data to provide insights on the detection of PingOne Protect products and identify anomalies or suspicious patterns.

• Participate in requirements, design, test plan reviews, code reviews
• Develop automated test suites to validate API, backend, and frontend components.

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.

• Report functionally to the Director of PingOne Admin Experience.
• Lead two Agile development teams comprised of software development engineers and Software Quality Engineers (SQEs).

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.