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A marketplace of CX agents11-50 Employees
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Jobs at Fluidi5 Technologies

1. Rigid Engagement Model and Processes : Typically 2 to 4 agents for 15 days or 6 months or 1500 agents for 15 days was a big and a costly challenge to execute. With VOIZ customers can engage with pay as you go or fixed based on their needs 2. Fragmented and distributed systems : Contact centres tech stack was very fragmentised with dialler, Requirement software, CRM, LMS, and contracting siloed at VOIZ customer get a all in one pre-integrated box that they can pug and play. 3. Legal Constraints: The abolition of OSP registration and remove of WFH license (1 Cr per circle post COIVD by GOI had lead to the democratisation of jobs via VOIZ marketplace. 4. Hard to find agents who can work remotely: Working remotely requires some experience in the beginning so it’s hard to find qualified resources.

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