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Fluidi5 Technologies company logo
A marketplace of CX agents11-50 Employees
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A marketplace of CX agents
1. Cloud Marketplace Solution: Business don’t need to set up a dedicated call center. They can rent all contact centre tech platforms as a service from VOIZ. This is a massive shift in traditional approach of setting up a call center.
2. On Demand Engagement Process: Businesses don’t need to hire full time agents. They can offload work to VOIZ who provides this service with the network of gig workers. This pool comprises of women and men who wants to work on flexible time/remotely. This makes businesses Opex light and VOIZ asset light.
3. Customised Demand-supply workflow based workforce pre-mapped : VOIZ has created pool of resources for different verticals. The agents are self pre-trained and assessed via VOIZ gamified LMS on various verticals and in-demand based skills so when the demand comes from a business then they just need to give them company specific training to become productive.
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