DiscoverStartupsCrestaJobs at Cresta: Explore current Opportunities
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Cresta
Actively Hiring
Real-Time Intelligence for Contact Centers201-500 Employees
  • B2B
  • Growth Stage
    Expanding market presence
  • Top Investors
    This company has received a significant amount of investment from top investors
  • Valuation $1B+
    This company has a valuation of $1B or more

Jobs at Cresta

Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focussed on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights form every conversation and put those insights into action with real-time coaching during customer conversations. We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Adobe, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.
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Operations

Manager of Enterprise AI Success.

NewPosted 6 days ago

Manager of Enterprise AI Success.

  • Lead and Develop AI Success Managers: Hire, coach, and develop a world-class team of Enterprise AI Success Managers. Create the tools, training, and career development needed for the team to excel in a rapidly evolving AI environment.
  • Drive Strategic Customer Outcomes: Guide your team in building trusted relationships with exec...
Operations

Special Projects, AI Agents Team

NewPosted 1 week ago

Special Projects, AI Agents Team

  • Team operations: Own weekly business reviews for the forward-deployed team, reporting on OKRs such as revenue and pilot-to-conversion performance.
  • Knowledge management: Design an AI-powered “second brain” to centralize team know-how. Establish clear documentation standards and drive accountability for subject-matter owners across specialized topics.
Other Engineering

Customer Engineer, APAC

NewPosted 3 weeks ago

Customer Engineer, APAC

  • Execute integration designs and project plans developed in partnership with Implementation Managers, Solution Architects, and other stakeholders.
  • Design, build, and deploy applications using Cresta SDKs, libraries, and APIs.
Engineering

Senior Frontend Software Engineer (AI Receptionist)

NewPosted 1 month ago

Senior Frontend Software Engineer (AI Receptionist)

  • Partner with Product Managers, Designers, and Engineers to define and deliver new AI Receptionist capabilities.
  • Design and build modern, responsive, and highly interactive web applications using React and TypeScript.
Engineering

Solutions Engineer, AI Agent

NewPosted 1 month ago

Solutions Engineer, AI Agent

  • Be the AI Agent expert. Serve as the go-to internal and external expert on Cresta's AI Agent capabilities, engaging early in the sales process to establish technical credibility and accelerate opportunity velocity.
  • Work hand-in-hand with Core SEs. Partner closely with Core SEs as the AI Agent specialist, own...
Engineering

Senior Software Engineer, Backend (AI Agent)

NewPosted 1 month ago

Senior Software Engineer, Backend (AI Agent)

  • Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
  • Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
Sales

Sales Development Representative - New York

NewPosted 1 month ago

Sales Development Representative - New York

  • Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
  • Write effective and compelling messaging to engage targeted accounts
Engineering

Application Support Engineer

NewPosted 1 month ago

Application Support Engineer

  • Technical Issue Resolution: Investigate, diagnose, and resolve intricate technical issues related to API integrations, databases, servers, microservice performance, web hosting, telephony and network technologies, and containerized applications.
  • Customer Advocacy: Serve as the primary technical point of contact for customer inquiries, pro...
Engineering

Senior Product Engineer, Cresta Labs

NewPosted 2 months ago

Senior Product Engineer, Cresta Labs

  • Build zero-to-one AI product experiences from early concept through prototype, validation, and productionization.
  • Work with users, product managers, designers, researchers, engineers, and customer-facing teams to identify high-impact opportunities.
Operations

Finance Manager

NewPosted 2 months ago

Finance Manager

  • 4–7 years of FP&A experience, ideally at a high-growth SaaS or technology company
  • Strong financial modeling skills in Excel with eagerness to move into a modern EPM platform
Engineering

Staff Software Engineer, Backend

NewPosted 3 months ago

Staff Software Engineer, Backend

  • Architecture & Leadership: Lead the architecture and evolution of large-scale distributed backend systems, driving
    cross-team technical initiatives from design through production

  • Scalable Systems Design: Build high-performance, fault-tolerant backend services supporting real-time AI agents,
    conversation intelligence, and enterprise integrations

Other

Revenue Analytics Manager

NewPosted 3 months ago

Revenue Analytics Manager

  • Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention metrics, and usage data
  • Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce
Engineering

Data Science Intern (Customer Success)

NewPosted 4 months ago

Data Science Intern (Customer Success)

  • Collect, clean, and preprocess structured and unstructured data
  • Perform exploratory data analysis to identify trends and insights
Engineering

Senior Machine Learning Engineer - Automatic Speech Recognition (ASR)

NewPosted 5 months ago

Senior Machine Learning Engineer - Automatic Speech Recognition (ASR)

  • Design, implement, and maintain evaluation frameworks to measure model accuracy, robustness, latency, and real-world performance across ASR and NLP systems.
  • Lead ASR quality improvement efforts, including error analysis, dataset curation, metric definition (e.g., WER and task-specific metrics), and model iteration.
Engineering

Staff Machine Learning Engineer

NewPosted 6 months ago

Staff Machine Learning Engineer

  • Agentic Assist: Lead and build next-generation agentic AI systems that augment contact center agents in real time. This track requires strong pre-LLM ML foundations, deep expertise in LLMs and modern prompting techniques, a rapid prototyping mindset, and a proven ability to translate cutting-edge research into scalable, production-grade systems.
Marketing

GTM Automation Lead

NewPosted 6 months ago

GTM Automation Lead

  • Build signal-based activation workflows across Common Room, Salesforce, and a sequencing platform (Gong Engage preferred)
  • Design and operate enrichment waterfalls (ZoomInfo, LeadIQ, Clay)
Engineering

Forward Deployed Engineering Intern (AI Agent)

NewPosted 7 months ago

Forward Deployed Engineering Intern (AI Agent)

  • Assist in developing and configuring AI agents using Cresta’s platform tools.
  • Help build and test integrations between AI agents and external systems (like APIs or data sources).
Sales

Director, Enterprise Sales, West

NewPosted 9 months ago

Director, Enterprise Sales, West

  • Recruit, hire, develop, and empower a team of Enterprise Account Executives to consistently surpass Cresta’s revenue targets
  • Foster a culture of high accountability by establishing clear expectations for achievement and advocating for a disciplined and scalable process across teams
Engineering

Forward Deployed Engineer (AI Agent)

NewPosted 1 year ago

Forward Deployed Engineer (AI Agent)

  • AI Agent Development: Develop, configure, and deploy AI agents using Cresta’s AI platform and tools.
  • System Integration: Integrate AI agents with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.