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Easy Customer Success Management1-10 Employees
  • Early Stage
    Startup in initial stages
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Akita careers

Easy Customer Success Management
Akita shows your sales team how and when customers interact with every department of your business. We connect to your cloud-based business applications to provide a dynamic timeline of customer interactions. Akita further harnesses this customer data to provide actionable intelligence about which leads are slipping away, which customers are happy, and which ones aren’t.

Valuable customer data is stored in a growing number cloud-based business applications inaccessible to the users who need it most. This leads to deals failing due to unpaid invoices, renewals failing due to poor customer service, an upsales failing due to unsatisfactory project progress.

Akita aggregates data from cloud-based business apps to provide a timeline-view of each customer and intelligent alerts that keep salespeople aware of vital customer interactions. This data is accessible via a standalone web app, on Android and iOS devices, as well as through browser extensions.
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Sandra Pender
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Founding team member of @Akita. Web developer / sewing enthusiast. Travelling wherever there is WiFi and sunshine.
Barry Devon
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Co-Founder of Customer Success platform Akita. Ex Microsoft, Salesforce & LinkedIn.
D Clay Smith
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Founder @Akita • Studied at @University of Washington and @University Of California, Berkeley
Valuation

$200K

Funded over

1 round

Latest round

Seed (Feb 2014)

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