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Ada
Actively Hiring
Ada makes it easy to automate your chat support201-500 Employees
  • B2B
  • Scale Stage
    Rapidly increasing operations
  • Top Investors
    This company has received a significant amount of investment from top investors
  • Valuation $1B+
    This company has a valuation of $1B or more
View 3 jobs

Jobs at Ada

Ada makes it easy for teams to automate their customer support with machine learning. Backed by top tier Silicon Valley investors and based at Queen & Spadina in Toronto, companies like Coinbase, Medium and Shopify are using our product to automate millions of customer conversations in chat. Our team is growing quickly and now includes team members who have worked at places like Teehan+Lax, Tilt, and TopHat.
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Compliance and Security Lead

NewPosted 3 weeks ago

Compliance and Security Lead

  • Deep audit experience across SOC 1, SOC 2, PCI DSS, NIST frameworks, AICPA standards, and PII/privacy requirements. You have run audits end to end: evidence collection, control mapping, and auditor coordination.
  • Experience working directly with major audit firms such as Deloitte or EY; you know what a gold...
Remote only • Canada
Engineering

Security and Infrastructure Engineer

NewPosted 3 weeks ago

Security and Infrastructure Engineer

  • 8+ years of experience in cloud, infrastructure, or security engineering roles, including experience setting technical direction across multiple teams, not just executing within one.
  • Deep hands-on experience with at least one major cloud provider, preferably AWS; Azure experience is a plus.
Remote only • Canada
Sales

Director, Technology and Cloud Alliances

NewPosted 2 months ago

Director, Technology and Cloud Alliances

  • Define and execute Ada's technology and cloud alliance strategy, identifying and prioritizing the partner relationships that will have the greatest revenue and strategic impact.
  • Build and manage co-sell and co-market programs with AWS, Google Cloud, and Mcrosoft Azure — including Marketplace listings, joint pipeline generation, and partner-sourced deal acceleration.
Remote only • Canada
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