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Aboutyou
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Online retailer for fashion/lifestyle items with personalized shopping experiences501-1000 Employees
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Technical Support Engineer - Customer Support (all genders)

NewPosted 1 week ago

Technical Support Engineer - Customer Support (all genders)

  • Investigate technical issues reported by enterprise customers - analyse symptoms, form hypotheses, follow the evidence to root cause
  • Use observability tooling (Datadog logs, traces, metrics, dashboards) to diagnose issues across distributed services
In office • New York City
Engineering

Senior Technical Support Engineer - Customer Support (all genders)

NewPosted 1 week ago

Senior Technical Support Engineer - Customer Support (all genders)

  • Investigate technical issues reported by enterprise customers - analyse symptoms, form hypotheses, follow the evidence to the root cause
  • Use observability tooling (Datadog logs, traces, metrics, dashboards) to diagnose issues across distributed services
In office • New York City
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