Head of Global Operations

About the Role

As the Head of Global at LearnLux you will be responsible for building, managing, and supporting LearnLux’s global expansion. You will be responsible for the day to day operations of the global programming ensuring that global members are receiving a best of breed experience. You will be tasked with listening to existing clients' global needs as well as potential clients to make decisions as to which locations to expand to and what the programming in that location will look like. This role is 100% remote within the US, but may require international travel and reports to our COO.

About LearnLux

LearnLux is the leading workplace financial wellbeing provider that blends fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner professionals. LearnLux's award-winning program equips employees with a financial plan to guide them through decision points like budgeting, paying down debt, electing benefits, understanding equity compensation, starting a family, buying a home, saving for retirement, and more. Advanced reporting keeps our partners in the know, and drives results like reduction in financial stress, increased productivity, reduced employee turnover, greater use of pretax products, on-time retirement, and healthcare savings. LearnLux members feel great about their money, allowing their work and wellbeing to thrive. We’re a remote-first company, backed by prominent operators such as Ashton Kutcher’s fund Sound Ventures and Salesforce CEO Marc Benioff.

Key Responsibilities

• Manage day to day operations and execution of the global programming
• Research and decide on which locations to expand into
• Build and manage an international advisor network of Certified Financial Planners, Tax Experts, and other accredited financial planners
• Allocate advisor resources to support the needs of international advisors, customer success (webinars, content, etc), marketing, content (subject matter expertise, quality assurance), product (subject matter expertise, quality assurance)
• Report on the effectiveness and engagement of the international program
• Managing advisor compensation / engagement / retention
• Help determine the implementation / support cost of locations
• Manage international compliance efforts
• Manage the global budget

You Should Have

• 5+ years of operational experience working across many teams
• Proven track record of successfully launching and managing new projects
• Strong communication, interpersonal skills, and executive presence, with the ability to develop positive and professional relationships with cross-functional teams across domestic and international markets
• Excellent project management skills
• Strong understanding of budget management

Nice to haves

• Knowledge of personal finance topics and a passion for financial accessibility/literacy
• International personal finance knowledge
• Have lived in or traveled several countries
• Multi-lingual

Benefits
● Remote-first company structure
● Medical, dental, and vision
● 401(k)
● Mental wellbeing (Talkspace)
● Financial wellbeing (LearnLux)
● Equity (Full-time employees)
● Paid vacation and sick leave
● A supportive, inclusive team culture
● Opportunities for continuous learning and growth at a fast-growing startup at the cutting
edge intersection of financial wellness and technology

LearnLux strives to be an inclusive workplace and values learning from and engaging across different perspectives. Women, people of color, LGBTQIA+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.
LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We’re excited to speak with you about joining our team! Please email additional info to [email protected].