Client Success Manager

Client Success Managers are the strategic liaisons between our team and our clients. You won’t just “check in”, you’ll build lasting client relationships, turn insights into strategy, and drive measurable results that help their business grow.Small and local businesses deserve digital marketing that truly moves the needle and that’s where you come in. If you’ve managed SMB accounts before and love turning insights into action, this role was built for you.What You’ll DoServe as the primary point of contact for a portfolio of small business clientsBuild meaningful, consultative relationships rooted in trustTranslate analytics and performance insights into clear, actionable next stepsGuide clients through SEO and search visibility strategies that drive growthIdentify opportunities to expand solutions that genuinely help their businessPartner with your Account Executive and Digital Media team to ensure clients feel supported and informedWhat You Bring1–3 years of experience in agency, account management, or client-facing digital marketingExperience working directly with small or local businessesUnderstanding of local SEO, Google Business Profiles, and search fundamentalsConfidence explaining performance metrics and optimization opportunities in simple termsStrong communication skills and a proactive, solutions-focused mindsetA genuine desire to make a difference for every client you serveCompensation & BenefitsCompensation & BenefitsBase Salary Range: $45,000 - $60,000Compensation Band: $50,000 - $75,000Bonus Opportunities: Performance-based bonuses, renewal, upsell and quarterly bonuses,Benefits: Health, Dental, Vision, 401k, Paid Family Leave, PTO, Basic Life Insurance, Employee Wellness Program