System Engineer

• Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance.

Telework: None

Responsibilities

We are seeking a knowledgeable and customer-oriented Software Application Support Systems Engineer to join our team. In this role you will provide Operational Support and be responsible for ensuring the stability and optimal performance of our software applications. You will act as a point of contact for technical issues, troubleshooting software errors, providing user support, and collaborating with our engineering team to implement fixes. This will require the ability to start, stop and diagnose services running in Linux. Some software includes Apache NiFi, Datarunner, MongoDB, Elasticsearch, AWS EC2 instances, CHAP. You will provide after-hour "on-call" support as needed.

Basic Qualifications

• Ten (10) years’ experience as a SE in programs and contracts of similar scope, type and complexity is required. Bachelor’s degree in system engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.

Highly Desired Qualifications

• Experience maintaining, configuring and supporting complex software applications
• Experience with Linux command line and Systems Administration support
• Ability to maintain a comprehensive knowledge base of common issues, technical documents, and user guides
• Experience with technologies such as Docker, MongoDB, Mongo Compass, ElasticSearch, AWS and ContainerYard
• Ability to proactively monitor application performance, system health checks, and database status to ensure maximum uptime
• Ability to troubleshoot and analyze software issues, evaluate error logs, identify root causes
• Experience working with Atlassian tools, Jira, Confluence
• Familiarity with web application architectures, web servers (e.g., Apache, Tomcat, IIS), and APIs.
• Familiarity with Apache NiFi, Dataflow and Mission data formats
• Excellent communication skills with the ability to perform independently
• Strong sense of ownership to drive issues to resolution while maintaining high customer satisfaction

Salary: $180,000 - $220,000 annually

Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents – available day 1, 8% 401(k) employer match – immediate vesting.

Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role. Please note that this range is subject to change and should be considered as a guideline rather than a definitive figure.

Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This is a full time position