Senior Value Consultant

The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.

Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn.

The team focuses on 3 key areas:

• Pre-Sale Support: Helping AEs and account teams develop business cases & value-based narratives to quantify the impact Braze can have on our prospects business
• Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions
• Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn

WHAT YOU'LL DO

• Help articulate value to customers during the entire contract lifecycle (pre-sales & post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases
• Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success
• Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation
• Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies

WHO YOU ARE

• You’re a great problem solver
• You have a strong business acumen, and understanding of how different types of businesses make money, and are able to tie Braze to these drivers
• Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives
• You’re AI forward and have used these tools to solve problems in workflows

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $116,000 and $171,000/year, with an expected On Target Earnings (OTE) between $159,000 and $228,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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