Tech Support & Admin Associate

We are hiring 3–4 Tech Support & Admin Associates to help manage day-to-day technical support and administrative operations.

Responsibilities

• Respond to customer and internal support requests clearly and professionally.
• Troubleshoot routine software, account and tool issues; escalate complex problems with clear notes.
• Maintain support tickets, spreadsheets, records and documentation.
• Coordinate schedules, follow-ups and routine administrative tasks.
• Help set up and manage everyday digital tools and improve recurring workflows.
• Handle company and customer information responsibly.

What we are looking for

• Comfortable using computers, spreadsheets, email and online collaboration tools.
• Strong communication, organisation and attention to detail.
• Able to learn new software, follow processes and manage multiple tasks reliably.
• A practical approach to troubleshooting and a willingness to ask questions when needed.
• Relevant support, operations or administrative experience is welcome; applicants who can demonstrate the required skills are encouraged to apply.

We welcome qualified applicants of all ages and genders. Selection will be based on job-related skills and experience.

Employment details

• Openings: 3–4
• Full-time, remote within India
• Flexible working hours
• Salary: ₹20,000–₹50,000 per month (₹2.4–₹6 lakh per year), depending on relevant skills and experience.