RFP Writer

About the Role

We're looking for a RFP Writer to join our Bids & Proposals team. You'll write clear, accurate, persuasive responses to RFPs, RFIs, and due diligence questionnaires, working closely with Product, Engineering, Category, InfoSec, and Legal. Our team uses an AI-powered response pipeline, so a big part of your role will be proofreading and editing first drafts to meet each RFP's requirements, ensuring every answer is accurate, compliant, and ready to submit.

What You'll Do

Draft, edit, and finalise responses to RFPs, RFIs, and security and compliance questionnaires within tight deadlines.
Proofread and edit AI-generated drafts against each RFP's requirements, including scope, format, word limits, and evaluation criteria.
Research new topics, clients, industries, and regions, then summarize your findings in clear, easy-to-understand language for the team and the buyer.
Work with subject-matter experts to gather information, asking specific questions and following up until you have what you need.
Track every mandatory requirement, format, and word limit so no submission is non-compliant.
Maintain and update the response knowledge repository, keeping content current and consistent.
Adapt tone, spelling, and terminology for buyers in different markets.
Upload and submit responses through buyer portals such as Ariba, Coupa, and OneTrust.

What We're Looking For

Must-haves
1 to 2 years of experience responding to RFPs or due diligence questionnaires in a SaaS environment.
Excellent written English, with strong proofreading and editing skills.
A self-starter with a natural curiosity and eagerness to learn, who can quickly understand complex technical and business topics and explain them simply.
The ability to work effectively with AI tools to boost productivity and improve the quality of your output.
Strong attention to detail and the discipline to answer exactly what is asked.
The ability to manage several bids at once and raise risks early.
Advanced proficiency in Word and Excel.

Good to have

A degree in English Literature, Communications, or a related field.
Familiarity with the software industry and the software development lifecycle (SDLC).
Familiarity with security and compliance frameworks such as SOC 2, ISO 27001, GDPR, and India's DPDP Act.
Exposure to rewards, HR tech, loyalty, or fintech domains.