Agent Development Manager

Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States. The company offers a broad portfolio of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Through benefit services, education, and innovative enrollment technology, Colonial Life supports more than 87,000 businesses and 4 million workers. In 2022, the company paid over $700 million in benefits to policyholders, demonstrating its commitment to delivering on its promises. Colonial Life maintains an active presence on social media, reflecting a focus on communication and engagement with customers, partners, and communities.

Role Description The Agent Development Manager is responsible for recruiting, onboarding, and developing insurance agents within the Santa Barbara–Santa Maria area to support Colonial Life’s growth and service objectives. This is a full-time hybrid role, meaning the position is based in the San Luis Obispo County area with a mix of in-office, field, and work-from-home activities. Day-to-day responsibilities include identifying and attracting prospective agents, conducting interviews, and coordinating hiring processes in partnership with local leadership. The Agent Development Manager will design and deliver training programs, coach agents on sales techniques and product knowledge, and provide ongoing performance feedback to support agent success. Additional responsibilities include monitoring sales metrics, supporting territory marketing initiatives, ensuring compliance with company policies and regulatory requirements, and fostering an inclusive, collaborative team culture.

Qualifications

• Demonstrated ability to recruit, onboard, and mentor sales or insurance agents, with a focus on performance improvement and retention.
• Experience developing and facilitating training programs, including sales coaching, product education, and skills development for diverse teams.
• Strong communication, presentation, and interpersonal skills, with the ability to build relationships with agents, clients, and internal stakeholders.
• Proven organizational and time-management skills, including the ability to manage multiple priorities across office, field, and remote work settings.
• Knowledge of insurance or financial services, employee benefits, or related fields; prior experience in voluntary benefits or workplace benefits is a plus.
• Comfort with using technology for recruiting, virtual training, performance tracking, and reporting; proficiency in common office and collaboration tools.
• Ability to work both independently and collaboratively, demonstrating sound judgment, integrity, and commitment to ethical, compliant practices.
• Bachelor’s degree in business, marketing, management, or a related field, or equivalent combination of education and relevant experience.
• Willingness to travel within the San Luis Obispo County area as needed for agent meetings, trainings, and client visits.