Application Engineering Intern

Company Description

Hengli America Corporation (www.henglihydraulics.com) is a subsidiary of Jiangsu Hengli Hydraulic Co. Ltd., a world class manufacturer of hydraulic components and hydraulic system integrator located in Changzhou China approximately 3 hours from Shanghai.

Hengli’s brand is recognized globally as a superior supplier to internationally recognized Original Equipment Manufacturers (OEMs) in earthmoving and construction, mining, lift, aerial work platform, marine and offshore, and oil and gas markets. We produce customized hydraulic cylinders, industrial hydraulic valves, mobile valves, piston pumps and motors, and various pneumatic products.

Hengli America is in the greater Chicago area and is rapidly growing in the areas of product research and development, application development, manufacturing, and customer service.

Summary Of Position

The Application Engineer Intern will focus on supporting strategic needs of the Application Engineer department within North America. The goal for the intern position is to gain practical experience in a professional setting while applying academic knowledge and developing new skills. The intern will assist with various tasks and may be involved in projects, research, or providing support to teams.

This role is a summer internship opportunity. Expected internship is for 3 months, onsite in the Bolingbrook, IL office.

PRIMARY DUTIES AND RESPONSIBILITIES:

• The following competencies are areas an intern may be exposed to:
• Technical Application Support: Apply hydraulic fundamentals and fluid mechanics; read and interpret hydraulic schematics; and support routine application analysis and troubleshooting.
• Product Selection & Configuration: Develop working knowledge of Hengli pumps, motors, valves, cylinders, electric linear actuators, motor controllers, and related product families; support product sizing, selection, configuration, and competitive crossreferencing.
• Customer & Distributor Support: Respond to technical inquiries with timely, accurate, professional communication and consistent followthrough.
• Application Discovery: Use approved application data sheets and discovery questions to capture complete requirements before solution development.
• Sales Support: Prepare and support technical quotations, proposals, drawings, product data, application documentation, presentations, demonstrations, and customer meetings.
• Troubleshooting & PostSale Support: Assist with structured troubleshooting, installation, and postsale technical support; escalate highercomplexity issues appropriately.
• CrossFunctional Collaboration: Coordinate with Sales, Customer Service, Quality, Manufacturing, and Chinabased technical resources to resolve application questions and obtain required information.
• Execution & Responsiveness: Demonstrate urgency by identifying missing information early, communicating expected response timing, maintaining accurate CRM/project records, and driving assigned actions to closure.
• Market & Product Insight: Gather customer feedback and competitive product/application information to support continuous improvement and product development.
• Customer Engagement & Travel: Participate in customer and distributor visits, technical presentations, training events, manufacturing visits, and trade shows as business needs require.
• Other responsibilities or duties as assigned.

POSITION REQUIREMENTS / QUALIFICATIONS:

• Education: Entering Junior or Senior year in college; working towards a bachelor’s degree in engineering
• Focus: Education or career goals are specifically focused on fluid power (hydraulics and pneumatics)
• Strong communication skills written and verbal
• Presentation skills and experience
• Experience with Office Suite Outlook, Word, Excel, and PowerPoint
• Experience with engineering solutions, such as drawing and quoting tools
• Time management skills
• Able to work Monday Friday 40 hours/week onsite in the Bolingbrook, IL office

BENEFITS:

• Friday lunches provided by the company
• Internships are not eligible for insurance, PTO, or paid holidays. Time off will be unpaid.