Growth Manager

Growth Manager

About the Role
At Conversive (formerly SMS Magic), we are building the future of demand capture and conversion for healthcare. Our AI-powered platform helps clinics, health systems, and pharma companies capture patient enquiries across voice, SMS, WhatsApp, and web chat—and convert them into booked appointments.
We are looking for a Growth Manager to join our US GTM team. This role sits between Marketing and Sales, combining prospect research, outbound sales, demand generation, discovery, and growth experimentation.
You will identify high-intent accounts, create personalized outreach, speak with US healthcare decision-makers, run discovery and demos, and bring market insights back to our Marketing and Product teams.

What You'll Create and Do

Build Pipeline Through Signal-Based Outreach

• Research and prioritize US healthcare accounts showing relevant buying signals.
• Build and execute multi-touch campaigns across email, LinkedIn, phone, and compliant SMS.
• Create personalized ABM campaigns for health systems, multi-location clinics, specialty groups, and pharma accounts.
• Identify and engage stakeholders across patient access, contact center, digital, marketing, CX, and operations.

Own Cold Calling & Discovery

• Make 20–30 meaningful calls per day to healthcare decision-makers.
• Engage clinic owners, practice managers, patient access leaders, contact center directors, and pharma patient-support teams.
• Navigate gatekeepers and earn conversations with decision-makers.
• Lead with relevant, personalized openings rather than scripted pitches.
• Uncover pain around missed calls, after-hours enquiries, front-desk overload, and appointment leakage.
• Handle objections and move conversations toward a meaningful next step.

Convert Inbound Interest Into Opportunities

• Quickly follow up with demo requests, webinar attendees, content downloaders, event contacts, and other marketing-qualified leads.
• Qualify prospects using BANT, MEDDIC-lite, or similar frameworks.
• Conduct discovery, requirement gathering, and initial product demos.
• Re-engage stalled and closed-lost opportunities with new messaging and relevant use cases.
• Maintain strong follow-up discipline and CRM hygiene.

Run GTM & Growth Experiments

• Identify segments, personas, triggers, and pain points worth pursuing.
• Create campaign briefs covering messaging, call openers, email angles, LinkedIn messaging, and follow-up sequences.
• Partner with Marketing in India to launch campaigns and weekly outreach blitzes.
• Experiment with tools, healthcare audits, benchmark reports, webinars, content, and community-led initiatives.
• Track results and turn successful experiments into repeatable GTM programs.**

Bring the US Market Back to Conversive

• Capture prospect objections, competitor mentions, buying triggers, and use-case requests in the CRM.
• Identify recurring patterns across customer conversations.
• Share regular market insights with Marketing and Product teams.
• Help improve our messaging, campaigns, content, and product based on what US buyers are actually saying.

What Success Looks Like:

First 3 Months

• Build a target list of 900+ qualified US healthcare accounts across clinics, health systems, and pharma.
• Launch at least 3 signal-based campaigns with different messaging and channel strategies.
• Reach 8–10 qualified meetings per month by Month 3.
• Build a strong library of customer objections, buying signals, and use cases.

Months 4–12

• Generate 12–20 qualified SQLs per month within the target ICP.
• Maintain 25%+ MQL-to-SQL conversion through fast follow-up.
• Build qualified pipeline at 3–4x the quarterly new-ARR target.
• Run at least one inbound growth experiment every month.
• Maintain a 60%+ demo-to-next-step conversion rate.
• What Qualifies You

Required

• 0–2 years of experience in SDR, BDR, inside sales, marketing, growth, or a related role. Internships and strong project experience count.
• Strong verbal and written communication skills.
• Comfortable making cold calls and starting conversations with senior stakeholders.
• Strong research, discovery, questioning, and active-listening skills.
• Ability to handle objections and adapt conversations in real time.
• Comfortable working with CRM, sales engagement, research, and AI-powered GTM tools.
• Strong ownership and willingness to work in a fast-paced startup environment.
• Authorized to work in the United States.

Preferred

• Familiarity with US healthcare buying centers, particularly Patient Access and Contact Center teams.
• Exposure to healthcare technology or EHR/scheduling platforms such as Epic, athenahealth, eClinicalWorks, or NextGen.
• Experience with CRM, sales engagement, ABM, or growth experimentation.

Who You Are

• Builder: You create new plays instead of waiting for instructions.
• Curious: You enjoy researching accounts and finding insights that make outreach relevant.
• Customer-focused: You genuinely enjoy speaking with prospects and understanding their problems.
• Data-driven: You measure what works, learn quickly, and double down on successful experiments.

What You'll Gain

• Direct exposure to Marketing, Sales, FDE, and Product teams.
• Hands-on experience building a US healthcare GTM engine.
• Ownership of real campaigns and pipeline from your first quarter.
• Exposure to AI, healthcare technology, ABM, demand generation, and sales.
• A clear growth path toward Account Executive or Growth Leadership.

Location
USA - Bay Area - Hybrid

Experience
3-5 Years

Education:
Bachelor’s degree in Business, Marketing, Communications, Sales, Healthcare Management, or a related field preferred