Project Manager

Required Certifications

• Project Management Professional (PMP) – required
• Program Management Professional (PgMP) – strongly preferred
• ITIL Foundation or higher – preferred
• Six Sigma Green Belt or higher – preferred
• AWS Cloud Practitioner – preferred (for AWS environment fluency)

Required Experience

• Minimum 10 years of project/program management on large-scale, complex engagements
• Proven success managing multi-track programs with interdependencies and diverse stakeholders
• Experience in telecommunications, AWS cloud, or IT managed services strongly preferred
• Background managing contact center technology programs (AWS Connect, Genesys, Cisco, or equivalent)
• Demonstrated financial management experience including earned value analysis and budget tracking
• Proficiency with project management tools: MS Project, Jira, Smartsheet, or equivalent