Product Owner II

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Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

The Product Owner II (PO II) is an experienced position responsible for developing and driving priorities for software/systems product teams. The primary responsibilities of the PO II is to lead the effort to create software and solutions to support the business strategy. Responsibilities include market analysis and strategy, product roadmap planning and execution, documentation and ownership of the product backlog.

The PO II participates on a cross-functional Agile Scrum team and/or hybrid Agile/Waterfall project team to develop and maintain systems to support internal staff needs or to support customer acquisition and retention, based on the customer’s needs, the competitive landscape, industry trends, and business value to Woodforest National Bank. His/her leadership and product knowledge guide the Design and Development teams’ efforts and ensure the roadmap and key requirements are met. Additionally, the PO II collaborates with the Business Owner to ensure the strategy aligns with the portfolio goals.

Essentially, the PO II is a trusted advisor to the Business Owner/Business Unit and enhances the business’ ability to execute on system and process strategy.

Key Responsibilities

• Own, prioritize, and maintain the Product Backlog, including defining epics, writing user stories, documenting defects, and defining acceptance criteria and business requirements documents to support design, development and testing efforts.
• Collaborate to define, analyze, and communicate Product Roadmap alignment with customer needs and business objectives as supported with business cases, market research, customer data, and competitive analysis.
• Lead, collaborate with, and motivate a cross-functional team of user experience partners, designers, business analysts, data analysts, developers, testers, and others to develop, execute, and release in alignment with program and/or product roadmaps.
• Communicate with internal stakeholders about the prioritization of the Product Backlog and the product and release progression status. Fully understand and validate the business strategy and vision.
• Work with internal stakeholders to develop metrics to manage and track benefits, customer satisfaction, adoption, and risks to operations.

Competencies Required

• Strong project management skills: experience managing a feature roadmap, product vision, and customer personas.
• Ability to work independently on medium to large complexity efforts, or in support of a Senior or Lead on larger efforts.
• Ability to use qualitative and quantitative data to guide a cohesive product strategy.
• Ability to quickly prototype ideas and communicate them to team members.
• Proven ability to prioritize and manage workload in a high-pressure environment and to instill a sense of urgency in others as necessary to meet deadlines.
• Excellent customer service skills with the ability to effectively identify and develop solutions for business needs.
• Strong interpersonal skills with the ability to work independently while supporting a team environment.
• Excellent process and project management skills.
• Strategic and problem-solving mindset with developed analytical abilities and organizational skills.
• Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.

Job

Technology Services

Primary Location

Texas-The Woodlands

Work Locations

TX - Operations Center-0100

Unposting Date

Ongoing

Organization

Texas - Houston

Minimum Qualifications/Experience

• 4+ years of experience with the analysis and implementation of software and hardware solutions systems or products:
• Including 2+ years of experience in delivering software under the Agile Framework, required.
• 2+ years of experience working on a software development team, preferred.
• 2+ years of experience in an Agile, Scrum-based work environment and/or Waterfall development environment, preferred.
• Experience in the banking or financial services industry, preferred.

Formal Education & Certification

• Bachelor’s Degree in Business Administration, Computer Science, Accounting, Management Information Systems or related field, preferred.
• Certified Scrum Product Owner or SAFe Product Owner Certification preferred.
• Any additional Scrum-related certifications, such as Certified Scrum Master, Certified Scrum Professional, etc., preferred.

Work Status

• Full-time.

Supervisory Responsibility

• None.

Travel

• Up to 10% travel expected.

Working Conditions

• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.