Actively Hiring

Improves asset performance & optimizes operations through IT services & asset management

Senior ServiceNOW Developer

New York City
|5 years of exp
|Contract

Posted: 2 weeks ago• Recruiter recently active

Job Location

New York City

Remote Work Policy

In office

Visa Sponsorship

Not Available

RelocationAllowed

Skills

Javascript

CSS

noSQL

SQL

Web Services

Microsoft Project

Jira

Asset Management

Orchestration

Event Management

FTP

TCP/IP

AngularJS

Microsoft Excel

SSH

Visio

Microsoft Word

Ethernet

RDBMS

HTML5

Microsoft PowerPoint

PowerShell

Shell Script

Firewalls

Dynatrace

Discovery

Service Mapping

Device42

Performance Analytics

Glide API

BACCM

Jelly

CMDB

ITIL Foundations

ServiceNow ITSM

ServiceNow ITOM

CSDM

ServiceNow Service Portal

ServiceNow ITBM

Automated Testing Framework

Scoped Applications

ServiceNow PPM

ServiceNow Employee Portal

Guided Tour Designer

Application Dependency Mapping (ADM)

SolarWinds Server & Application Monitor

About the job

Required Qualifications

5+ years of experience working in a waterfall and agile development.
5+ years of experience with ServiceNow ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal modules.
Ability to work individually or with a team.
CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications.
Experience supporting the customization, administration, and configuration of the ServiceNow tool.
Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio).
Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
Experience with Automated testing Framework and Guided Tour Designer.
Protocol: TCP/IP, Ethernet, FTP, SSH, T1, Firewalls.
Experienced with databases from SQL to NoSQL databases tools.
Experience with Vancouver release.
Experience with BACCM.
Hands on experience building and using APIs in the ServiceNow platform.
Experience with RDBMS tools, data modeling, and CSDM.
Experience with CMDB, Discovery, Orchestration, Service Mapping tools in ServiceNow platform.
Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics.
Prior experience with integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
Work with external non-full-time staff and manage their time accordingly and maintain good working relationship.
Strong communications skills and the ability to explain complex concepts in plain language.
Experience working in a large government agency.
Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), SolarWinds Server & Application Monitor, Dynatrace or Device42.
Working knowledge of ITIL Foundations concepts.
ITIL v3 Foundation Certification.
Understanding of SDLC and Agile development.