Salesforce Administrator

Responsibilities

• Configure and maintain Salesforce applications, including objects, fields, workflows, validation rules, and automation.
• Partner with Product Owners and development teams to gather requirements and deliver solutions in an Agile environment.
• Build and maintain Salesforce reports, dashboards, and data-management processes.
• Manage Salesforce security, including profiles, roles, permission sets, sharing rules, and user access.
• Perform data imports, updates, cleansing, validation, and ongoing data quality management.
• Troubleshoot Salesforce issues, identify root causes, and implement effective solutions.
• Support system enhancements, testing, deployments, and ongoing platform maintenance.
• Manage multiple priorities and deliver Salesforce initiatives within defined timelines.
• Provide documentation, user support, and guidance on Salesforce functionality and best practices.
• Collaborate with business and technical stakeholders to continuously improve Salesforce processes and user experience.

• 7+ years of Salesforce Administrator experience.

• Experience working in Agile environments with Product Owners and development teams.

• Strong understanding of Salesforce platform configuration and automation tools.

• Experience with reports, dashboards, security models, and data management.

• Excellent analytical, problem-solving, and communication skills.

• Ability to manage multiple priorities in a fast-paced environment.