Project Coordinator

Job Title: Project Coordinator
Location: Bangalore
Workplace Type: On-site
Employment Type: Full-time

About iamneo
Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.

Key Responsibilities
Project Planning & Coordination
Coordinate the end-to-end execution of assigned training and learning projects as per agreed timelines and scope
Track project milestones, schedules, deliverables, dependencies, and action items to ensure timely completion
Coordinate with internal teams, trainers, and stakeholders to ensure smooth project execution
Maintain project trackers and ensure all activities are updated and completed as planned

Client & Stakeholder Coordination
Act as the day-to-day point of contact for clients and campus coordinators throughout the project lifecycle
Understand client requirements, communicate project updates, and ensure expectations are aligned
Coordinate with clients and internal teams on schedules, requirements, deliverables, and project changes
Build strong professional relationships with clients while ensuring a smooth project experience

Trainer & Resource Coordination
Coordinate with trainers and internal teams to confirm trainer availability, schedules, and session requirements
Ensure the right trainers and resources are assigned to the respective programs
Resolve scheduling conflicts and resource-related challenges in coordination with relevant stakeholders
Track trainer commitments and ensure sessions are delivered as per the agreed schedule

Project Monitoring & Quality Checks
Monitor project progress, session completion, attendance, and adherence to agreed timelines and scope
Ensure project deliverables meet defined requirements and quality standards
Identify gaps in project execution and coordinate with relevant teams for timely corrective action
Escalate quality, delivery, or compliance concerns to the appropriate leadership team

Risk & Issue Management
Proactively identify risks such as trainer unavailability, scheduling conflicts, scope changes, delays, and client escalations
Track and coordinate the resolution of project issues within agreed timelines
Maintain an issue and action tracker and ensure timely follow-up until closure
Escalate critical risks or unresolved issues to the Operations Lead/Manager when required

Reporting & Documentation
Maintain accurate project trackers, status reports, dashboards, and other project documentation
Share regular project updates with clients, internal teams, and leadership
Prepare and present project progress, risks, pending actions, and key updates during review meetings
Ensure all project-related records, requirements, and action items are properly documented

Process Adherence & Improvement
Follow established processes, templates, and workflows for project setup and execution
Ensure day-wise tasks and activities are created and tracked across different project/program types
Maintain consistency in project documentation and execution processes
Identify opportunities for improving project coordination, delivery efficiency, and client experience based on on-ground observations

What We're Looking For
Project Ownership: Comfortable taking end-to-end ownership of assigned projects, including timelines, scope, deliverables, and quality
Client-Facing Experience: Prior experience directly communicating and coordinating with clients is mandatory
Stakeholder Management: Confident working with clients, campus coordinators, trainers, and internal teams to ensure project alignment
Planning & Coordination: Strong ability to manage schedules, dependencies, deliverables, and multiple stakeholders simultaneously
Risk & Problem-Solving: Able to identify potential project risks early and drive issues to resolution
Process Discipline: Comfortable working with established processes, trackers, and frameworks while contributing ideas for improvement
Multi-Project Handling: Able to manage multiple concurrent projects/clients while maintaining attention to detail
Communication Skills: Strong verbal and written communication skills with the ability to provide clear and timely project updates

Qualifications & Eligibility
Any degree
3+ years of experience in project coordination, program management, training operations, project delivery, or client-facing roles
Mandatory experience in direct client coordination/management
Strong Excel and reporting/dashboarding skills
Prior experience managing campus or corporate training engagements is preferred
Must be based in Bangalore or willing to relocate; on-site role