Network Engineer

Duration: 12 Months

GENERAL DESCRIPTION

• Under the general direction of the Senior Manager of Enterprise Network Services, the Network Engineer I is responsible for the installation and configuration of switches, routers, firewalls, and associated components to ensure the smooth operation of all Authority network systems.
• This role handles basic network-related projects independently, addressing advanced work problems and tasks with minimal supervision.
• Additionally, the Network Engineer I serves as the initial escalation point for unresolved issues from lower support tiers, focusing on areas such as switches, routers, firewalls, controllers, and access points.
• This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations.
• Requires availability for emergency call-in.

ESSENTIAL FUNCTIONS

• Performs basic setup, installation, and configuration of operating systems, including networking hardware and software components.
• Designs, builds, and implements functional network infrastructure, including LAN, WLAN, and WAN to support organizational needs.
• Monitors, diagnoses, and resolves common operating system problems to maintain system performance and reliability.
• Assist with troubleshooting, maintenance, and repair of operating systems and applications, ensuring minimal disruption to users.
• Supports backup and recovery processes to protect data integrity and ensure business continuity.
• Assists in evaluating and recommending various software and hardware solutions to meet user needs and enhance operational effectiveness.
• Regular and reliable attendance is required as an essential function of the position

QUALIFICATIONS (EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS)

• Associate’s Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field.
• Two (2) years of information technology experience in advanced support of switches, routers, firewalls, controllers, access points, network appliances and monitoring tools.
• CompTIA Network+ or Cisco CCNA.
• Or equivalent combination of education, training, and experience.
• Must possess a valid Florida Driver License.

PREFERRED QUALIFICATIONS

• Cisco CCIE

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of network switching environments, routers, wireless technologies, and Voice over Internet Protocol (VoIP) systems.
• Knowledge of IP schemas and subnetting and design.
• Knowledge of vulnerability identification and remediation techniques to maintain network security and integrity.
• Knowledge of datacenter configuration, and storage system technologies, including iSCSI, Fiber Channel, DAS, and NAS, to enhance data management capabilities.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with others within and outside the Authority.
• Ability to handle restricted, sensitive, and confidential information.
• Ability to provide outstanding customer service, serve the public, and represent the Authority with courtesy and professionalism.