Pega Developer

TekStaff's Client has a current vacancy for a Pega Developer

Duration : This is a 12 month contract located in Toronto, ON/ Hybrid

Job Description

Key Accountabilities:

● Design, build and execute customer marketing offers/communications based on eligibility, analytics, decisioning logic and segmentations to help elevate our customer’s experiences across channels and move to a personalized 1:1 customer journey

● Apply Next Best Action design principles to build & test decision strategies/campaign eligibility using Pega application to execute and monitor marketing offers

● Document and implement business requirements to deliver key customer interactions across multiple channels

● Analyze and synthesize data around campaign presentment and customer responses to identify trends, deliver key insights and business recommendations around a customer-first approach to driving acquisition and engagement

● Act as liaison between analytics, marketing, product lines, technology, quality assurance, business stakeholders and channel partners

● Provide subject matter expertise on customer contact and support data validation activities

● Support production incident investigations and inquiries through our department help desk email

Must Have skills:

1) 5-7+ years of experience as a Pega Developer.

2) 2+ years’ experience with PEGA CDH Marketing Campaign Delivery

3) Experience with Pega Marketing/Pega Decision Manager/Customer Decision Hub (CDH) preferred

4) Experience with targeted leads/campaign execution and segmentation.

5) 4+ years’ experience working with large data sets and relational databases with advanced SQL skills

6) 2+ years of recent experience with Python

Nice to have:

1) Familiarity with banking products

2) Experience with Google Cloud Platform

3) Previous experience with Data bricks.

Soft Skills Required:

● Strong Communication and collaboration skills

● Self-motivated, strong quantitative skills, attention to detail, a high aptitude for problem solving and a natural interest in understanding customer behavior

● Analytical mindset

Education:

• Bachelor’s Degree - Analytical background with a quantitative focus, such as statistics, applied mathematics, economics, computer science

• Certified with Pega Decisioning Consultant (PCDC) an asset

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.