Business Development Representative (BDR) – B2B SaaS

About DuoChat

DuoChat is a customer engagement and communication platform that helps businesses connect with their customers, automate conversations, manage campaigns, and build better communication workflows across multiple channels.

We are growing our sales and business development team and are looking for a proactive, ambitious, and results-driven Business Development Representative to help us identify and acquire new customers.

About the Role

We are looking for a Business Development Representative (BDR) with experience in B2B SaaS sales and outbound prospecting.

This is not a traditional telecalling role. We are looking for someone who can take ownership of the complete outbound process — from identifying the right companies and decision-makers to reaching out through cold emails, LinkedIn, and calls, following up, qualifying prospects, and booking demos.

You should be comfortable working in a fast-paced startup environment and experimenting with different outreach strategies to generate qualified opportunities for DuoChat.

What You'll Do

• Research and identify companies and decision-makers who are a good fit for DuoChat.
• Build and maintain targeted prospect lists based on our Ideal Customer Profile (ICP).
• Reach out to potential customers through cold emails, LinkedIn, phone calls, and other outbound channels.
• Create personalized and effective outreach messages instead of sending generic mass campaigns.
• Conduct cold calls and confidently introduce DuoChat to potential customers.
• Follow up consistently with prospects and nurture them through the initial sales process.
• Understand customer requirements and identify whether DuoChat is a suitable solution for their business.
• Qualify interested prospects and schedule product demos or meetings with the team.
• Maintain accurate prospect and activity information in the CRM.
• Track outreach performance and continuously improve messaging, targeting, and conversion rates.
• Work closely with the founders and sales/product teams to share market and customer feedback.
• Help develop and improve our outbound sales process as we scale.

What We're Looking For

• 1–2 years of experience in Business Development, SDR, BDR, Inside Sales, or Outbound Sales.
• Previous experience working in a B2B SaaS, software, startup, or technology company is strongly preferred.
• Proven experience with cold emailing, cold calling, LinkedIn outreach, and lead generation.
• Experience researching companies and finding relevant decision-makers.
• Strong communication and interpersonal skills.
• Comfortable speaking with founders, business owners, and decision-makers.
• Ability to write clear and personalized sales emails.
• Strong follow-up and objection-handling skills.
• Experience using CRM and sales prospecting tools is a plus.
• Self-motivated and comfortable working in a startup environment.
• Someone who takes ownership and focuses on results, not just the number of calls or emails sent.

Bonus Points

Experience selling or working with:

• SaaS products
• CRM or customer engagement platforms
• Marketing automation tools
• Communication or messaging platforms
• E-commerce or Shopify solutions
• WhatsApp Business solutions
• Sales automation tools

What Success Looks Like

Your success in this role will primarily be measured by:

• Qualified leads generated
• Meetings and product demos booked
• Qualified sales pipeline created
• Conversion from outreach to meetings
• Quality of prospects and opportunities generated

We care more about creating high-quality business opportunities than simply sending a large number of emails or making random calls.

Why Join DuoChat?

• Work directly with the founding team and have a real impact on growth.
• Help build and shape the outbound sales process from an early stage.
• Opportunity to experiment with different sales and growth strategies.
• Fast learning environment with exposure to SaaS, automation, customer engagement, and business growth.
• Opportunity to grow into a senior sales, growth, or business development role as the company scales.

Employment Type

Full-time

Experience

1–3 years

Preferred Background

B2B SaaS / Software / Startup / Technology Sales

Ideal Candidate

We're looking for someone who is hungry to grow, comfortable reaching out to new people every day, and knows how to turn a cold prospect into a meaningful business conversation.

If you have experience generating new business for a SaaS company through outbound sales and enjoy the challenge of building relationships from scratch, we'd love to talk.