Senior Software Architect

Senior Software (Agentic Software Experience)

Location: In person, Phoenix, Arizona

Employment Type: Full-Time

Department: Technology & Engineering

Salary: $180,000

Position Summary

The Senior Software Engineer designs, builds, and ships production software that powers VAULT’ platforms and member-facing operations, with a specific emphasis on agentic AI systems. This engineer brings hands-on experience building LLM-powered workflows, autonomous and semi-autonomous agents, tool/function calling, and retrieval-augmented systems that automate and enhance core business processes.

This role, operating as both a strong individual contributor and a technical lead, partners with product and operations to translate business needs into reliable, scalable, and secure software. The ideal candidate is excited about applying modern AI techniques to real-world healthcare and benefits administration challenges.

Key Responsibilities

Software Design & Development

• Design, build, test, and deploy high-quality, production-grade software across the stack

• Write clean, maintainable, well-documented code and contribute to shared engineering standards

• Build and consume APIs and integrations across internal platforms and third-party systems

Agentic & AI Systems

• Design and implement agentic AI systems, including LLM orchestration, tool/function calling, and multi-agent workflows

• Build retrieval-augmented generation (RAG) pipelines, including embeddings, vector stores, and prompt strategies

• Develop guardrails, evaluation, and monitoring for safe, reliable AI-driven automation

• Identify opportunities to apply AI agents to automate operational and member-service workflows

Architecture & Technical Leadership

• Contribute to system architecture and technical decision-making for new and existing services

• Mentor other engineers through code review, pairing, and knowledge sharing

• Help define engineering best practices, patterns, and standards

Quality, Testing & Reliability

• Build automated tests and contribute to CI/CD pipelines

• Monitor, troubleshoot, and optimize application performance, security, and reliability

• Participate in incident response and continuous improvement of system stability

Collaboration & Delivery

• Partner with the Product Owner and stakeholders to refine requirements and deliver value iteratively

• Participate in agile ceremonies, sprint planning, and estimation

• Communicate technical concepts clearly to both technical and non-technical audiences

Required Experience & Qualifications

• 8+ years of professional software engineering experience building and shipping production systems

• Proficiency in one or more modern languages such as Python, TypeScript/JavaScript, or similar

• Hands-on experience building agentic AI systems — LLM orchestration, function/tool calling, multi-agent or autonomous workflows, RAG, prompt engineering, and vector databases

• Experience with cloud platforms (AWS, Azure, or GCP), RESTful APIs, and CI/CD pipelines

• Strong understanding of software architecture, data modeling, and secure coding practices

• Experience with EOS® (Entrepreneurial Operating System) or a similar operational framework is a plus

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience

Preferred Qualifications

• Experience in healthcare, insurance, benefits, or another regulated/data-sensitive industry

• Familiarity with major LLM provider APIs and agent frameworks/orchestration tooling

• Experience with data privacy and compliance considerations (e.g., HIPAA)

• Experience integrating with CRM or member-management platforms such as Zoho

Core Competencies

• Technical excellence and craftsmanship

• Applied AI and agentic problem solving

• System design and architecture

• Ownership and delivery focus

• Collaboration and communication

• Continuous learning

Why Join VAULT

The VAULT family of companies is at the forefront of transforming healthcare cost strategies for employers. If you are passionate about delivering results, building strong relationships, and growing with a team that values innovation and impact, we want to hear from you.

VAULT offers growth and mobility that is tough to match. To learn more about our company, visit www.allthingsvault.com!

About the VAULT Family of Companies

At VAULT, our unwavering focus is on the success of our partners and members. We have developed a comprehensive service ecosystem that optimizes healthcare benefit administration, manages both financial and clinical risks, and promotes cost containment and sustainability. Through collaboration, we help our partners deliver high-quality, affordable healthcare services, ensuring their long-term success and the well-being of the communities they serve.

Our core values define who we are. We are innovative, constantly pushing the boundaries to create unique solutions for evolving needs. We are dedicated to our mission and the people we serve, consistently going above and beyond expectations. Compassion drives us to act with kindness, empathy, and respect, ensuring everyone feels valued and heard. We are progressive, embracing challenges and using every experience as an opportunity for growth. As a family-focused organization, we foster a culture of trust, support, and unity, both within our team and with our partners. Finally, we cultivate a joyful environment where positivity and enthusiasm fuel our progress, creating lasting success for everyone involved. To learn more about the VAULT family of companies, visit www.allthingsvault.com.

VAULT is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law.