Inside Sales Representative

Job Summary: The Sales/Estimator for Sheet Metal and Machining is responsible for generating sales leads, preparing detailed estimates for sheet metal and machining projects, and managing customer relationships. This role involves analyzing customer requirements, creating accurate cost estimates, and ensuring that sales and estimating activities align with company goals and client expectations.

Key Responsibilities

• Sales:
• Identify and pursue new business opportunities and generate sales leads in the sheet metal and machining industry. oBuild and maintain strong relationships with existing and potential clients.
• Negotiate terms and conditions with customers to close sales and secure contracts.
• Provide exceptional customer service and address client inquiries and concerns promptly.
• Estimating:
• Analyze project plans, specifications, and blueprints to understand customer requirements and project scope. oPrepare detailed and accurate cost estimates for projects, including materials, labor, and overhead.
• Collaborate with engineering and production teams to gather necessary information for accurate estimating. oReview and analyze bid documents and submit competitive proposals to clients.
• Update and maintain an accurate database of pricing, labor costs, and material costs.
• Project Management:
• Coordinate with clients, vendors, and internal teams to ensure smooth project execution. oTrack project progress, budget, and timelines to ensure projects stay on schedule and within budget.
• Address any issues or changes that arise during the project and update estimates as needed.
• Market Analysis:
• Stay informed about industry trends, market conditions, and competitive landscape.
• Analyze competitors' offerings and pricing to identify opportunities for differentiation and improvement.
• Reporting and Documentation:
• Prepare and present regular reports on sales performance, project estimates, and client feedback.
• Maintain accurate records of sales activities, estimates, and client interactions.
• Continuous Improvement:
• Identify opportunities for improving sales processes, estimating accuracy, and customer satisfaction.
• Participate in training and professional development to enhance skills and knowledge.

Qualifications:

• Education: A bachelor’s degree in business administration or a related field is preferred.
• Experience: 35 years of experience in sales and estimating within the sheet metal or machining industry.
• Skills: o Strong understanding of fabrication processes and materials.
• Proficiency in reading and interpreting blueprints and technical drawings. oExcellent sales and negotiation skills with a proven track record of achieving sales targets.
• Strong analytical skills and attention to detail for accurate estimating. oEffective communication and interpersonal skills for interacting with clients and team members.
• Proficiency in estimating software and enterprise resource planning software (ERP).

Work Environment:

• Office setting with occasional site visits to client locations or job sites.
• May require some travel depending on client and project locations.

Physical Requirements:

• Ability to sit for extended periods and use a computer.
• Occasional lifting of materials or documents may be required.