Director, Information Security (Security Engineering & Operations)

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Since 2002, Achieve has grown into one of the largest private consumer fintech unicorns in the U.S., with over $40B in enrollments for our industry-leading, tech-enabled debt resolution services business, and over $11Bn in personal and home loans originations via our banking-as-a-service partner.

Job Description

We are seeking a highly skilled and experienced Director, Information Security for our Security Engineering and Operations team. In this role, you will be responsible for ensuring the security and integrity of our organization's systems, networks, and data. You will play a critical role in designing, implementing, and maintaining robust security infrastructure and overseeing day-to-day security operations.

Primary Responsibilities and Duties – This role will be focused on these key functions

• Leadership and Team Management:

• Develop and execute the company's information security strategy, aligning it with business goals and objectives.

• Establish and maintain relationships with internal stakeholders to foster a security-aware culture.

• Provide executive-level guidance on security measures and initiatives, ensuring they are integrated into the overall company strategy.

• Manage the information security budget effectively, allocating resources for key security projects and initiatives.

• Foster a collaborative and high-performance culture within the team.

• Set clear objectives and goals for the team members and ensure they are aligned with the overall security strategy.

• Conduct regular performance evaluations, provide constructive feedback, and support professional development plans for team members.

• Recruit and onboard new team members as needed.

• Collaborate with Platform and Dev/Ops teams to ensure security best practises are being met

• Security Engineering Management:

• Develop and execute a comprehensive security strategy, including the design and implementation of security infrastructure, policies, and procedures.

• Collaborate with cross-functional teams to assess security risks and requirements/configurations for new technologies, systems, and services.

• Design and implement secure network architectures, including firewalls, intrusion detection systems, data encryption, and access controls.

• Ensure the effective deployment and configuration of security tools and technologies to protect critical assets.

• Oversee Application Security practices working closely with Engineering teams, Dev/Ops and Platform teams.

• Familiarity with detection engineering functions.

• Security Operations Management:

• Oversee the day-to-day security operations, monitoring systems, and responding to security incidents promptly.

• Lead oversight of the detection engineering / management of alerting and detections.

• Implement and manage security incident response functions and procedures; including investigation, containment, and resolution of security breaches.

• Create and maintain operational metrics.

• Manage relationships with MssP and XDR providers.

• Develop and maintain security incident response plans, including coordination with internal stakeholders and external partners.

Qualifications

Qualifications and Education Requirements:

• Proven experience (+ 5 years) in managing security engineering and operations in a complex IT environment. Bachelor's degree in Computer Science, Information Security, or a related field is desirable.
• Strong knowledge of security principles, practices, frameworks, and industry standards (e.g., ISO 27001, NIST, CIS).
• Extensive experience in designing and implementing security infrastructure; including firewalls, IDS/IPS, SIEM, endpoint protection, etc.
• Familiarity with cloud security principles and technologies (e.g., AWS, Azure, GCP).
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Relevant certifications (e.g., CISSP, CISM, GIAC) are highly desirable.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.

From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.