Sales Representative

OSINT Industries is one of the fastest growing companies in the OSINT and digital intelligence space. Founded three years ago, we have built a global footprint, are recognised as a leader in the industry, and support over 120,000 law enforcement and government users worldwide.

We are looking for a sales representative to support our growing customer base and help develop long term relationships across government, law enforcement, enterprise and partner accounts.
This is a remote based role, but there will be a requirement to travel for client meetings, conferences, training delivery and business reviews where required. The successful candidate will be trusted to manage accounts independently, identify opportunities for growth, and make sure customers receive a high level of support and value from the platform.

You will work closely with sales, customer success, product and leadership teams to support adoption, renewals, expansion and customer satisfaction. You will also be expected to maintain accurate account information, pipeline updates and customer activity within our CRM system. Previous experience using HubSpot or a similar CRM platform would be highly beneficial.

The role would suit someone with experience in enterprise account management, SaaS, government technology, OSINT, cyber, intelligence, investigations or law enforcement technology. You do not need to know everything about the space on day one, but you must be curious, commercially aware and able to understand the operational context our customers work in.

Key responsibilities

• Manage and develop relationships with enterprise, law enforcement, government and partner accounts.
• Conduct regular business reviews with customers, both remotely and on site.
• Identify renewal, expansion and upsell opportunities across assigned accounts.
• Maintain accurate account records, customer notes, pipeline updates and activity in HubSpot or similar CRM systems.
• Support customer adoption, usage and long term success.
• Work closely with internal teams to make sure customer feedback, product needs and commercial opportunities are understood.
• Represent OSINT Industries at conferences, meetings, training sessions and industry events where required.
• Operate independently while maintaining strong communication with the wider business.
• Apply sound judgement and ethical awareness when working in a sensitive industry.

What we are looking for

• Experience in enterprise account management, customer success, sales or relationship management.
• Understanding of OSINT, intelligence, investigations, cyber, law enforcement or government technology would be highly beneficial.
• Experience using CRM systems, ideally HubSpot.
• Strong communication and relationship building skills.
• Confidence dealing with senior stakeholders and operational users.
• Ability to manage accounts independently and spot commercial opportunities.
• Comfortable working remotely, while travelling when required.
• Organised, proactive and commercially aware.

Why join OSINT Industries

OSINT Industries is a fast growing, globally recognised business operating in one of the most important areas of modern intelligence and investigation. We are still young, but we have already built a strong reputation and a major international user base.

We are looking for people who want to grow with the company, contribute ideas and be part of a positive, ambitious team. We place real emphasis on success, employee development and giving people the opportunity to make a meaningful impact.