Social Media Manager

Key Responsibilites:

● Online Reputation Management

1. Monitor MoreTasks' mentions, ratings, and reviews across LinkedIn, Glassdoor, AmbitionBox, Google, and professional forums.
2. Respond to employee and candidate reviews in a timely, measured, and on-brand manner.

● Corporate Social Media

1. Develop and execute strategies to improve employer brand scores over time.
2. Own the MoreTasks LinkedIn page end to end, content calendar, publishing, and community engagement.
3. Collaborate with the founder and leadership to develop thought leadership content that reflects MoreTasks' vision and operating model.
4. Highlight company culture, team wins, the TAP model, and organizational milestones in a way that is authentic and compelling.

● Sentiment Monitoring and Reporting

1. Track all public mentions of MoreTasks across platforms and professional communities.
2. Identify misinformation or damaging narratives early and respond with a clear plan.
3. Deliver weekly sentiment and ORM reports to leadership with insights, not just data.

● Crisis and Escalation Management

1. Own the response protocol for any high-severity public situation, from first signal to resolution.
2. Coordinate directly with the founder during escalated situations.
3. Document every incident and build it into a continuously improving response playbook.

● Talent Attraction Support

1. Partner with HR on social content that supports active hiring campaigns.
2. Ensure MoreTasks' presence on job platforms and professional networks is consistent, current, and compelling.

Preferred Skills & Qualifications:
● 3-5 years of experience in social media, corporate communications, or ORM.
● Proven track record managing employer brand or corporate reputation, not just content publishing.
● Experience with platforms like LinkedIn, Glassdoor, AmbitionBox, and social listening tools.
● Comfortable working in a fast-paced environment with direct access to leadership.
● Someone who takes ownership, flags problems early, and does not wait to be told what to do.
● Experience in e-commerce, D2C brands, startups or high-growth companies, recruitment platforms.
● A clear, measured writer who can switch tone across a crisis response, a community post, and a leadership report.
● Based in Gurugram or willing to be in office comfortable with a six-day work week.
● Maintains an active, thoughtful LinkedIn presence of their own.
● Understanding of LinkedIn analytics and audience growth.