Learning and Development Executive

Junior Trainer – Soft Skills and Process SME will support the Learning & Organizational Development (L&OD) team by delivering engaging training sessions focused on communication, teamwork, emotional intelligence, and other essential interpersonal skills.

This role is ideal for early-career professionals passionate about facilitation, coaching, and helping employees grow in their personal and professional effectiveness.

Key Responsibilities

• Conduct interactive training sessions on soft skills (e.g., campus to Corp., Communication, collaboration, conflict resolution, adaptability etc.).
• Assist Senior Trainers/Leads in preparing training materials, role-play exercises, and case studies.
• Facilitate small group discussions, workshops, and practice drills to reinforce learning.
• Provide feedback and coaching to participants during sessions.
• Gather participant feedback and contribute to evaluation reports for continuous improvement.
• As an SME learn the Process, listen to recorded calls, check Health Coach’s Patient Management records- evaluate, provide feedback, conduct refresher trainings

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Education, or related field.
• 1–2 years of experience in training, facilitation, or coaching (internships or project work acceptable).
• Advanced knowledge of English both written and verbal-with a neutral accent
• Strong communication and presentation skills.
• Ability to engage diverse groups and create a positive learning environment.
• Familiarity with adult learning principles and interactive training methods.
• Basic knowledge of digital learning tools (LMS, virtual platforms like MS Teams/Zoom).

Desired Competencies

• Empathy and active listening
• Confidence in public speaking
• Team collaboration and adaptability
• Growth mindset and willingness to learn from feedback
• Creativity in designing engaging activities