Solutions Architect - HCM

Who We Are

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

What We’ll Need

Wingstop is seeking an experienced HCM Solutions Architect to lead the design, governance, and optimization of our Oracle HCM Cloud Fusion platform.

This role serves as the technical owner of workforce systems across Core HR, Payroll, Benefits, Talent, and Workforce Management. You will architect integrations across HCM, ERP, POS, payroll, and analytics platforms to ensure scalability, compliance, and data integrity in a rapidly growing, multi-unit environment.

You will drive delivery & release governance by developing and presenting solution designs and planned deployments through Weekly Architecture Review Board (ARB) for technical alignment and Weekly Change Advisory Board (CAB) for release approval and risk management.

You will partner closely with HR, Finance, Operations, IT, and external vendors to deliver sustainable, enterprise-grade solutions that support both corporate and restaurant team members.

What You’ll Do

• Own the end-to-end architecture of Oracle HCM Cloud
• Design and govern integrations using OIC and API-based middleware
• Ensure accurate data flow across HCM, ERP, POS, payroll, and reporting systems
• Develop and present solution designs and planned releases for technical alignment with ARB
• Present production changes to the Change Advisory Board (CAB) weekly to secure release authorization and ensure risk mitigation.
• Lead quarterly Oracle HCM updates, patches, enhancements, and module expansions from design through production deployment.
• Develop and maintain documentation, integration mappings, data flow diagrams, and deployment runbooks.
• Develop and present architecture designs and technical risk reviews to the Architecture Review Board (ARB).
• Develop and present deployment plans, change records, risk mitigation steps, and rollback procedures to the Change Advisory Board (CAB).
• Monitor post-production performance and integrations; perform root cause analysis and remediation as needed.
• Establish governance standards that reduce technical debt and support audit compliance (SOX)
• Serve as the primary technical advisor to HR and Payroll leadership
• Partner with implementation teams and AMS providers to ensure stable, scalable operations
• Evaluate and guide adoption of AI-enabled HCM capabilities

What You’ll Need

• 5+ years of experience in HCM systems, HRIS architecture, or enterprise applications
• Deep expertise in Oracle HCM Cloud
• Strong experience with enterprise integrations (OIC, APIs)
• Knowledge of payroll, benefits, time & labor, and workforce management processes
• Experience in retail, restaurant, hospitality, or multi-location environments preferred
• Familiarity with SOX compliance and audit controls
• Ability to translate business needs into scalable technical solutions
• Oracle Cloud Fusion certifications are a plus.

Who You Are

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

Benefits

FLAVOR PERKS:

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave

Fun Is The Best Flavor

• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.