Quality Assurance Engineer

About IntelePeer.ai

IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.

Job Summary

The Quality Assurance Engineer is responsible for creating and executing the test plans, test procedures, and test cases used to certify new products and services. Test areas include: feature/function, system, performance, and regression. The QA Engineer works closely with Software Development staff and is involved in every phase of the Software Development Lifecycle.

Responsibilities

• Test Plan and Test Case writing for new Products and Projects
• Write up bugs via JIRA Bug Tracking Tool
• Participate in Bug Triage and Product Overviews
• Learn and Write Test cases in Automation Tool
• Execute tests via Automation Tool during Regression Cycle
• Perform Functional and Regression testing during Sprints
• Suggest Improvements to QA Process and Procedures
• Learn and implement new ideas in AI for QA Department
• Experience creating and executing test plans, test procedures, and test cases
• Experience creating effective test environments
• Experience working with UNIX/Linux operating environments
• Experience writing SQL queries to perform database inquiries
• Ability to track and report test results and progress against plan
• Strong systems troubleshooting skills
• Working knowledge of soft switch architectures
• Experience implementing and writing Automation scripts.
• Experience working with a scripting language such as Python
• Experience working on a variety of complex technical assignments
• Experience with Automation tools such as Leap Works and Node Red
• Experience with Load testing tools such as JMeter

Supervisory Duties

This is an Individual contributor opportunity

Minimum Education And Experience

• Bachelor’s Degree in related field
• 2+ years’ experience in a QA Engineer Role or relevant work experience
• 3+ years’ experience in a QA role testing CPaaS and/or SaaS products

Key Competencies

• Strong analytical, organizational and conceptual skills
• Affinity for action and ability to get things done
• Ability to successfully work independently and as a member of a team
• Ability to learn new technologies quickly
• Ability to adjust to changing priorities
• Excellent time management and prioritization skills
• Polished oral and written communications skills with the ability to communicate effectively with peers, management, customers, and vendors regardless of their background, experience, and ability to comprehend complex technical content
• Very highly motivated with a strong sense of personal accountability

Physical Requirements

• Sedentary work lifting no more than 10 pounds.
• Occasional lifting, carrying, and standing.
• Frequent hand/eye coordination to operate office equipment.
• Vision sufficient to read computer screens, reports, and related department documents.
• Dexterity to operate computer keyboards and other related office equipment.
• Endurance sufficient to sit and work at a computer for extended periods of time.
• Frequent speech communication and hearing.

Why You'll Love It Here

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

**Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment visa at this time.Any requests to exercise your rights as a data subject under GDPR should be submitted to [email protected] for prompt processing. Please refer to our Privacy Policy (at *www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.*

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

IntelePeer participates in E-Verify.

At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.

If you have any questions or need assistance, please contact our Director of Recruiting.