Product Manager (Leadership Role)

We are seeking a Product Manager (Leadership) to own FIXE’s product strategy, customer advocacy, and roadmap for our financial decision engine.

Your mission:
Build deep customer empathy understanding the key pain points of of our customers; Be the transformational leader in delivering on the mission of providing the next generation solutions for Restaurants

Deliver the right financial decisions to restaurant operators

• Accelerate bookkeeper and AM productivity through automation
• Build AI systems that explain performance and recommend actions
• Enable conversational AI to interact directly with customers
• Collaborate with strategic OEM partners (Intuit, MarginEdge) to expand and deepen FIXE’s capabilities

As FIXE’s Customer Advocate, you will lead the Customer Advisory Body, ensuring the roadmap reflects real operator needs and market opportunities. Your success improves operator decision clarity, bookkeeping accuracy, AM responsiveness, and overall customer outcomes.

Key Responsibilities

Product Strategy, Vision & Roadmap

• Own and prioritize the short-, mid-, and long-term roadmap centered on operator decision-making
• Use lean experimentation to validate ideas and reduce risk
• Define how AI + Humans collaborate to support operators
• Partner with Intuit, MarginEdge, and other OEM vendors
• Explore and evaluate new capabilities to build durable competitive advantage
• Lead community-building initiatives across operators, advisors, and AMs
• Balance customer needs with long-term platform scalability
• Establish measurable outcomes for clarity, accuracy, and decision speed

Customer Advocacy & Voice of the Restaurant Operator

• Serve as FIXE’s Customer Advocate
• Lead the Customer Advisory Body
• Conduct discovery with owners, operators, GMs, advisors, AMs, and bookkeepers
• Translate insights into product requirements and success metrics
• Ensure conversational AI augments — not replaces — human expertise

Desired Impact (12–18 Months)

• Dramatically improve sales conversion by x% (TBD)
• Faster month-end close and P&L delivery
• 30–50% reduction in manual bookkeeping workload
• AMs spending more time advising customers
• Strong OEM partnerships that amplify product reach
• A roadmap combining rapid iteration with long-term defensibility

Required Qualifications

• 5+ years Product Management experience (2+ years in leadership)
• Experience in automation, AI, data, or financial workflow products
• Strong technical understanding (APIs, data models, integrations)
• Skilled in lean experimentation and metric-driven iteration
• Excellent communication and cross-functional leadership
• Customer-obsessed mindset

Preferred Qualifications

• Background in restaurant tech, fintech, accounting tech, or BI
• Understanding of P&L, procurement, COGS, payroll
• Experience with LLMs, retrieval, or multi-agent systems
• Familiarity with QBO, Toast, Square, payroll, or banking systems