Software Quality Assurance Engineer

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Job Summary

The Software Quality Assurance Specialist Engineer will be responsible for ensuring software products meet defined quality standards and adhere to industry best practices throughout the development lifecycle. This role will focus on assuring best practices and maintaining quality processes within a SAFe Agile framework, driving metrics-based improvements. and leading cross-functional teams to achieve high-quality deliverables. The individual will champion software quality initiatives, facilitate continuous improvement, and ensure compliance with organizational and regulatory requirements.

Duties and Responsibilities

• Define, implement, and maintain software quality assurance processes aligned with SAFe Agile principles.
• Develop and track quality metrics (e.g., defect density, test coverage, release readiness) to monitor and improve software quality.
• Develop and leverage AI to automate monitoring of software metrics.
• Lead cross-functional teams in identifying and resolving quality issues across development, testing, and deployment phases.
• Establish and promote best practices for software testing, validation, and compliance.
• Participate in Agile ceremonies and quality-related discussions to ensure alignment with program objectives.
• Perform or facilitate root cause analysis on software defects and drive corrective/preventive actions.
• Collaborate with Product Owners, Scrum Masters, and Engineering teams to ensure quality is embedded in all stages of development.
• Review and approve test strategies, plans, and automation frameworks for consistency and effectiveness.
• Chair Quality Data Review meetings focused on software performance and improvement opportunities.
• Audit for regulatory compliance, security standards, and risk management for software products.
• Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.

Qualifications

Basic Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or related field (or equivalent experience).
• 5+ years of experience in Software Quality Assurance or Software Testing roles.
• Strong knowledge of SAFe Agile framework and Agile quality practices.
• Proven experience in metrics-driven quality improvement and reporting.
• Excellent communication and leadership skills for cross-functional collaboration.
• Proficient in test management tools, defect tracking systems, and automation frameworks.
• Strong analytical and problem-solving skills, including root cause analysis.
• Familiarity with CI/CD pipelines and DevOps practices.

Preferred Qualifications

• SAFe Agilist or SAFe Practitioner certification.
• Experience with cloud-based software solutions and security compliance standards.
• Knowledge of performance testing, security testing, and automated test frameworks.
• Advanced proficiency in data analysis tools for quality metrics (Excel, Power BI, etc.).
• ISO/TL certifications a plus