Business Analyst - Engineering - Bangalore, India

THE COMPANY

MPOWER’s borderless loans enable students from around the world to realize their full academic & career potential by attending top universities in the U.S and Canada.

As a mission-oriented FinTech / EdTech company, we move extremely fast and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables our fast-growth and provides our company with financial stability and a clear path to an IPO over the coming years.

Our global team is composed of ex-management consultants, financial services and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe greatly in our cause. For us, MPOWER’s mission of making this mission is personal.

As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow, creatively in an environment where fast change and exponential growth is the norm. ideation and implementation happens very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact.

MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row. We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background.

THIS IS A FULL-TIME POSITION BASED IN BANGALORE, INDIA THE ROLE

You will be directly responsible for managing technical requirements on a multi-platform solution, driving technology decisions based on analytics, and ensuring on-time and accurate delivery of technical enhancements. This includes activities such as:

• Eliciting requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, business analysis, competitive product analysis, and/or task and workflow analysis
• Conducting usability labs and developing other student-centered methods to optimize user interactions that improve the overall customer experience and drive business outcomes
• Working with the business unit owners to define and document the solution’s vision and scope
• Working with engineering team to develop functional requirement documents
• Breaking down high-level business and user requirements into functional requirements, specified in an appropriate level of technical detail suitable for use by engineering team
• Leading requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, and verifiable
• Using research and analysis to identify emerging approaches, technology, and solutions that can be leveraged in the implementation of identified requirements
• Working with engineering team to create estimates to determine duration and level of complexity for functional scope items THE QUALIFICATIONS
• Bachelor’s Degree in Computer Science, Engineering, or other related fields
• 3-5 years of relevant work experience in Financial Services (consumer credit, education financing, or online lending platforms), with a background in consulting a plus
• Experience performing current and future state analysis for IT systems
• 1-2 years of consumer-focused product design and usability experience highly desirable
• Ability to interview and ask the right questions to surface essential requirements information
• Advanced analytical skills:
  • evaluate the information gathered, reconcile conflicts
  • decompose high-level information into details
  • distinguish presented business requests from the underlying true needs
  • distinguish solutions from requirements
• Strong communication skills, to relay information effectively to business unit owners, engineering team, and executive management
• Ability to create documentation that is leveled for both business and technical users
• A demonstrated working knowledge of agile software development
• Demonstrated experience working with PHP LAMP, Salesforce, and Google Cloud, and Amazon Cloud infrastructure

A passion for financial inclusion and access to higher education is a must, as well as comfortable working with a global team across multiple-time zones and sites!

In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.