Marketing Operations Specialist

About Campus

Campus is on a mission to accelerate the talent of tomorrow. We believe students should have access to a world-class education without having to take on debt. We power online two-year degree programs featuring live, online, interactive classes led by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.

We’re backed by an investor team that believes deeply in our vision for the future of education -- our investors include Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Beta), Shaquille O’Neal and others who support our vision for the future of education in America.

About the Team

Our marketing team drives the growth of the Campus brand and student recruitment for our degree programs. Combining brand and performance marketing expertise, we collaborate with a network of agencies and contractors to deliver impactful, results-driven campaigns.

About the Role

We’re looking for a Marketing Operations Specialist to play a pivotal role in helping the marketing team operate more effectively and efficiently at a key moment in our startup’s growth trajectory. As we lay the foundation for scale, this role is critical to ensuring that our marketing operations can grow seamlessly while remaining streamlined and data-driven. The Marketing Operations Specialist will enhance collaboration across teams, improve processes, and leverage software tools to drive efficiency, organization, and performance tracking. By establishing scalable workflows and clear communication channels, this role will empower the marketing team to focus on delivering impactful campaigns and achieving ambitious goals.

You’re excited about this opportunity because you will…

• Facilitate clear communication across the marketing team, other departments, and external partners to ensure alignment on key initiatives and priorities.
• Track and report on team performance, analyzing progress toward internal objectives and organizational KPIs and OKRs, and providing actionable insights to marketing leadership.
• Lead project management efforts for select internal initiatives, keeping projects on track, focused, and aligned with broader team goals.
• Develop and maintain a central repository for process documentation and cross-team communication by expanding the use of tools like Notion. Create, organize, and manage detailed guides, workflows, and reference materials.
• Streamline digital marketing efforts by implementing and managing a creative library and asset tracking process in collaboration with brand and performance marketing teams.
• Enhance team efficiency by partnering with IT to optimize the use of collaboration and productivity tools, proposing strategies for improved workflows and cross-functional coordination.
• Ensure marketing efforts stay compliant with relevant regulations and guidelines by collaborating with the legal team to review, update, and document marketing processes, maintaining adherence to all relevant guidelines and securing necessary approvals.

We’re excited about you because…

• You bring 4+ years of professional experience in marketing operations, project management, IT operations, or a related role, where you've excelled at managing processes, documentation, and cross-departmental collaboration.
• You have proven expertise in using tools like Asana, Notion, Slack, Google Docs, or similar platforms, and you know how to optimize them to streamline workflows and improve documentation.
• You’re passionate about processes and have a knack for developing efficient workflows and creating detailed, organized documentation, always with an eye on continuous improvement.
• You have exceptional attention to detail, ensuring accuracy and proactively identifying and addressing potential issues before they become problems.
• You thrive on solving problems, taking a proactive approach to finding opportunities for greater efficiency, clarity, and collaboration.
• You’re a strong communicator, with excellent written and verbal skills, and you know how to work effectively across teams to build relationships and ensure alignment.

What you’ll get:

• A compensation package that includes a base salary ($X - $X) + equity grant
  • Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location.
• Medical Insurance + free Dental and Vision Insurance
• 401(k) match
• “Take what you need” PTO + several paid holidays
• In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶)
• Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
• Social events - happy hours, birthday celebrations, holiday parties, & more
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life